SUSAN GNADE

• Coordinated Providers schedules to meet the needs of patients.
• Enhanced patient safety by conducting thorough assessments, identifying potential risks, and initiating interventions as needed.
• Established rapport with patients from diverse backgrounds through empathic listening and culturally sensitive communication practices.
• Educated patients about medical conditions and mental health, medications, treatments and preventive measures.
• Recorded details regarding therapies to keep patient charts updated.
• Administered psychotropic medications, monitoring for side effects, effectiveness, and making adjustments as necessary to optimize treatment outcomes.

• Provided clinical, educational, and professional supervision for nursing and support staff in the correctional environment
• Collaborated with mental health/medical leadership and other members of the multidisciplinary team to improve the health care of incarcerated patients.
• Enhanced staff performance by conducting regular evaluations, providing constructive feedback, and offering tailored professional development opportunities.

• Improved patient outcomes by conducting thorough surveys, licensure inspections, complaint investigations in accordance with federal and state policies and procedures
• Monitored care provided to individuals residing in long term care facilities to ensure quality of life and quality of care received met state and federal regulatory standards
• Effectively utilizes the Centers for Medicare and Medicaid Services and State of Missouri Principals of Documentation to write and submit all Statements of Deficiencies
• Worked closely with a team of surveyors to present relevant information necessary to identify regulatory violations and determine compliance.

• Ensured current and best practices of healthcare were delivered to patients as well as compliance with The Joint Commission standards and Centers for Medicare and Medicaid conditions of participation.
• Established organizational goals focused on continuous improvement in nursing practice, patient safety, and clinical excellence.
• Recruited top talent for nursing leadership positions by participating in local career fairs, networking events, and targeted marketing campaigns.
• Contributed to organizational strategy development process through participation in executive-level meetings; provided insight from nursing perspective.
• Supported staff development by providing mentorship, guidance, and resources necessary for career growth.
• Discussed patient care and treatment with care team members to optimize intervention plans and care delivery.
• Maximized staff and patient protections by enforcing optimal disease prevention protocols.
• Investigated and reported all incidents per hospital policies.
• Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
• Improved patient care by implementing innovative nursing practices and evidence-based strategies.
• Enhanced staff performance by conducting regular evaluations, providing constructive feedback, and offering professional development opportunities.
• Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to individual patient needs.
• Streamlined hospital operations by reviewing and updating policies, procedures, and protocols to ensure compliance with regulatory standards.
• Spearheaded quality improvement projects aimed at enhancing patient outcomes and reducing preventable complications.
• Developed strategic partnerships with community organizations to promote public health awareness and prevention efforts.
• Championed the integration of advanced medical technologies into clinical practice to improve

treatment efficacy.

• Directly supervised 20+ licensed nurses and support staff
• Made recommendations for disciplinary action, promotion, and demotion of assigned staff.
• Served as a mentor for junior nursing staff, promoting professional growth and skill development.
• Collaborated with a multidisciplinary team on program design, development, implementation, and evaluation.
• Collaborated with interdisciplinary teams to create individualized care plans, ensuring optimal patient care.
• Ensured adequate nursing staff were assigned to each shift according to the Nursing Department standards.
• Evaluated patient care activities and implemented changes utilizing quality improvement principles.
• Developed strong relationships with patients and families, fostering trust and open communication.
• Participated in quality improvement initiatives, identifying areas of opportunity and implementing changes accordingly.
• Maintained detailed records of patient progress, enabling accurate evaluations of treatment effectiveness over time.
• Advocated for patients during interdisciplinary meetings, ensuring their needs were met and concerns addressed appropriately.
• Managed complex cases effectively by coordinating with various healthcare professionals to develop comprehensive care strategies.

• Executed assigned program procedures and interventions to address/manage patients with mental illness
• Prepared, administered, and recorded medications according to physician’s orders
• Performed treatments/procedures and provided accurate documentation
• Assisted in providing a safe and therapeutic environment.
• Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
• Streamlined medication administration processes for increased safety and accuracy during busy shifts.
• Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
• Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
• Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
• Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
• Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.