Susan Gordon
Converse,TX
Summary
Accomplished RN Staff Nurse with a proven track record at University Hospital, adept in patient safety and care planning. Leveraged critical thinking and interpersonal communication to enhance patient outcomes and team efficiency. Demonstrated a commitment to quality. Expert in mental health care and fostering patient and family education.
Overview
30
30
years of professional experience
1
1
Certification
Work History
RN Staff Nurse
University Hospital
San Antonio, TX
03.2006 - Current
- Triaged patients Proactively identified potential patient safety risks, taking corrective actions to prevent harm or injury.
- Served as a liaison between patients, families, and healthcare providers to facilitate clear communication and coordination of care plans.
- Provided compassionate and empathetic support to patients and their families during difficult situations.
- Provide interim care, determined level of care need and accessed care for pts when indicated.
- Maintained accurate and detailed records of patient assessments, treatments, and progress notes for seamless continuity of care via telephone.
RN, Medical-Surgical (trauma)
University Health Network
San Antonio, TX
11.2001 - 03.2006
Director of Nursing Services
Discovery Rehab and Living
Salmon, ID
06.1999 - 10.2001
Registered Nurse
Steele Memorial Hospital
Salmon, ID
05.1997 - 07.2001
Director of Nursing
Salmon Valley Nu
Salmon, ID
06.1994 - 08.1997
Education
BSN - Nursing
Kaplan University
Davenport, IA05.2012
Associate Degree In Nursing - Nursing
College of Southern Idaho
Twin Falls, ID05.1989
Skills
Mental health care
Clinical judgment
Diabetes management
Geriatric Nursing
Emergency Care
Patient Education
Team training and development
Care Planning
Patient Care
Medication Administration
Family Education
Medication and IV administration
Intake and discharge
Patient Safety
Direct Patient Care
Quality Improvement
Scheduling
Staff Management
Problem-Solving
Flexible and Adaptable
Interpersonal Communication
Dependable and Responsible
Critical Thinking
Active Listening
Excellent Communication
Cultural Awareness
Self-Motivated
Decision-Making
Attention to Detail
Certification
Ambulatory Nursing Certification
Crisis Line Worker Certification
American Heart Association BLS Instructor
Timeline
RN Staff Nurse
University Hospital
03.2006 - Current
RN, Medical-Surgical (trauma)
University Health Network
11.2001 - 03.2006
Director of Nursing Services
Discovery Rehab and Living
06.1999 - 10.2001
Registered Nurse
Steele Memorial Hospital
05.1997 - 07.2001
Director of Nursing
Salmon Valley Nu
06.1994 - 08.1997
BSN - Nursing
Kaplan University
Associate Degree In Nursing - Nursing
College of Southern Idaho