Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Susan Grassey

Susan Grassey

Concord,North Carolina

Summary

Dynamic Category Manager with proven expertise at Harris Teeter in vendor management and data analysis. Successfully negotiated contracts to enhance profitability and developed category strategies that increased market share. Adept at KPI tracking and fostering strong supplier relationships, driving significant growth and innovation within competitive markets.

Overview

18
18
years of professional experience

Work History

Category Manager

Harris Teeter
Matthews, NC
02.2025 - Current
  • Evaluated vendor performance on a quarterly basis to ensure quality standards were met or exceeded.
  • Maintained relationships with key suppliers while managing supplier portfolios effectively.
  • Established metrics for evaluating success of promotional activities within assigned categories.
  • Reviewed competitor activity in order to stay ahead of industry changes.
  • Identified new products, vendors, and services that could benefit the organization.
  • Utilized analytics software such as Excel, Tableau, and Power BI to track KPIs related to category performance.
  • Provided strategic guidance on product assortment decisions across all departments within the organization.
  • Negotiated pricing and contracts with suppliers to maximize profits.
  • Developed and implemented category strategies to increase market share for assigned categories.
  • Managed category spending to adhere to budget.
  • Stayed current on category market in order to take advantage of latest trends.

Sr. Account Manager

UNFI, United Natural Foods
Matthews, NC
11.2017 - 01.2019

· Act as liaison between Harris Teeter Category Manager and vendor partners.

Established reliable advisor relationships with key customer stakeholders and executive sponsors.

· Assist Category Manager by providing new item offering synopsis at the conclusion of review cycle.

· Identify and grow opportunities within territory and collaborate with sales teams to ensure planned growth.

· Assist Category Manager with high severity requests or issue escalation as needed.

· Lead point of contact for all matters specific to assigned customers.

· Track and report all new item presentations and offers including potential financial and Category opportunities.

· Perform Category sales analysis, to include:

o Proactive, diagnostic and insightful fact-based analysis and apply to Category plan.

o Synthesize and analyze sales information and apply to Category plan.

o Present analysis information to category team.

· Deliver timely and successful solutions based on customer needs and objectives.

· Implement and tack new item life cycle, including new item launch, promotional activity and item deletion.

Provide monthly and quarterly progress reports on initiatives to internal and external

Assistant Category Manager

Delhaize America
Salisbury, NC
05.2007 - 02.2013

· Analyzed syndicated and other data to determine Category or item trends by Banner and made assortment decisions.

· Performed negotiations and analysis of new items.

· Developed Product Placement/Shelving Schematic Principles to meet business needs

· Collaborated with Shelf Management team to develop plan-o-grams that supported strategies.

· Negotiated Vendor Allowances for specific categories.

· Collaborated with the Competitive/Market Analyst, Business Analytics, Business Strategy, Consumer teams to determine strategic pricing for items.

· Provided CPG Category/insight team product analysis data.

· Guided development of best practice shelf placement principles, plan-o-gram production and versioning; and evaluated the effectiveness of merchandising tactics.

· Ensured the on-shelf category assortment presentation reflected the unique needs and aligns with the role for each individual Banner.

· Provided off-shelf merchandising recommendations to Banner Merchandising teams in support of the banner ad themes and strategies.

· Addressed all shrink, reclaim and swell concerns.

· Provided shrink accrual projections for specific categories by Banner.

· Collaborated with CM to manage vendor allowances for the category.

· Leveraged Private Brand to build customer loyalty and profitability.

Education

Bachelor of Science - Business Administration

University of North Carolina

Skills

  • Vendor management
  • Data analysis
  • Contract negotiation
  • Market research
  • Category strategy
  • KPI tracking

Accomplishments

  • Inducted into Candy Hall of Fame, class of 2023
  • Confectionary leader of the year, 2024

Timeline

Category Manager

Harris Teeter
02.2025 - Current

Sr. Account Manager

UNFI, United Natural Foods
11.2017 - 01.2019

Assistant Category Manager

Delhaize America
05.2007 - 02.2013

Bachelor of Science - Business Administration

University of North Carolina
Susan Grassey