Susan Gray

• Supervising coaching and training branch employees
• Conducting customer transactions and handling customer

complaints and ensuring exceptional customer service is provided at all times

• Managing and controlling cash flow, auditing, balancing and bank task daily
• Ensuring that all loans are in compliance with company and federal, state and local laws.
• Maintain safety and security for the branch
• Monitor and report branch financial performance and work to meet all the goals that is set by the company
• Lead meetings with branch employees to keep training updated

• Maintained the front end and cashiers
• Maintained the money in the Accounting Office for about 3 years
• Daily audits on the registers
• Trained and coached the associates on things the company held for us to maintain
• Lead meetings