SUSAN GRIFFIN
Greensboro,North Carolina
Summary
Serving as a highly sought after administrator, sales executive, and leader, valuable strengths that I will bring to the Director of State and Regional Partnerships position include over 9 years of national and regional sales leadership, consulting, and account management. With consistent high performance, territory and team building, high sales trajectory, and exceeding sales quota achievement as an individual and team member paralleled with over 20 years as a dynamic special education educator and executive leader, I am highly equipped and eager to lead the regional team.
Overview
16
16
years of professional experience
Work History
National Sales Manager / Regional Sales Manager
95 Percent Group
Lincolnshire, IL
04.2024 - Current
SENIOR REGIONAL SALES MANAGER
Lexia
Concord, MA
01.2024 - 04.2024
- Create and lead regional strategy to gain access for new business, while sustaining and expanding existing partnerships
- Track and manage state education policy across the region to nurture and develop state partnerships
- Set clear performance goals while coaching, developing and reviewing results
- Evaluate account development and service priorities to maximize productivity and effectiveness
- Travel with sales representatives to meet with district and school leaders; develop and maintain a broad network of customer relationships
- Support sales representatives throughout the sales process - from new account development to preparing presentations & price quotes and responding to RFPs
- Drive new sales and expansions in priority district accounts
- Manage regional events to ensure they are planned, staffed and executed to maximize return on investment
- Inspire others to embrace company mission, culture, values, and goals
- Focus on providing an exceptional customer experience
- Build a team that listens to customer's needs, fulfills commitments and delivers world class solutions
- Foster an environment of continuous improvement that encourages everyone to develop subject matter and marketplace expertise
- Build teamwork by communicating important and relevant information with staff and across departments
PROFESSIONAL LEARNING SOLUTIONS ACCOUNT EXECUTIVE
Lexia
Concord, MA
01.2022 - 01.2024
- Initiate and develop meaningful relationships with state department and regional educational leaders in East US
- Engage in legislative planning and strategic plan execution by working with identified lobbyists, key legislative representatives, internal and external team members to review legislation, lead targeted conversations, high level presentations, and develop/execute comprehensive implementation plans
- Develop, manage and execute territory plans to achieve the state's and Lexia's strategic goals of LETRS initiative
- Manage a geographical territory to achieve all sales goals by leading and managing each step of a complex sales process, including: Initial planning, long term goal setting, and ability to communicate detailed specifics of large implementation plans
- Deliver in-person and webinar presentations to key school, district, and state level stakeholders in a consultative and engaging manner that effectively communicates and articulates our pedagogy, research, features, benefits
- Identify and proactively engage priority, high potential state and district leaders
- Collaborate with other sales team members to keep them informed of information to help them grow new business opportunities with the other Lexia programs
- Develop professional proposals and communications that create clarity for internal and external partners
- Facilitate a cross-functional team and develop comprehensive strategic and creative plans to meet State specific needs
- Project manage the processes and deliverables needed from the cross-functional team to align deliverables with customer expectations
- Accurately maintain customer account information, track activity, enter orders and activity results within CRM (Salesforce) and other online tools
- Maintain accurate market forecasts, provide market feedback and share competitive information to management
- Seek out and participate in networking activities to build lasting relationships with key stakeholders that will lead to a future pipeline of opportunities
- Prepare comprehensive marketing strategies and targeted campaigns
- Analyze state data, trends, and market conditions to identify the strategic approach plans
- Operate in a consultative and collaborative manner with the in a way that reflects previous successes, challenges and failures
BUSINESS DEVELOPMENT MANAGER
UWORLD
Irving, TX
01.2021 - 01.2022
- Served as a consultant to school districts and state departments to create effective structures and frameworks to address needs of students regarding access, equality, and success to advanced placement courses and SAT/ACT preparations
- Assisted key administrators in developing action plans driven by quality data
- Developed effective and high quality partnerships
- Served as a consultant to product development teams to address the needs presented by districts
- New business development focusing on SC, TN, VA, NC, and FL
ACCOUNT EXECUTIVE
Voyager Sopris Learning
Dallas, TX
05.2018 - 01.2021
- Managed the TN (and portion of KY) territory to achieve all sales goals by leading and managing each step of the sales process
- Identified and proactively sought after priority, high potential accounts
- Developed professional proposals and communications that introduce Lexia to potential customers using a variety of mediums, including onsite visits
- Collaborated with cross-functional teams and developed comprehensive strategic and creative plans to meet the needs of medium to large sized accounts and surpassed results for my territory while exceeding quotas and goals
- Accurately maintained account information in SalesForce
- Operated in a consultative and collaborative manner with the market in ways that reflected appropriately on both previous successes, challenges and failures and made appropriate adjustments to strategic plans
NATIONAL SALES CONSULTANT & ACCOUNT EXEC
TeachTown
Woburn, MA
04.2015 - 05.2018
- Traveled nationally to support development of high target accounts through building relationships and providing high level sales presentations to facilitate the sales process with key executive district and state leaders
- Trained new sales executives through an onboarding process and supported sales executives within their territories to promote sales opportunities, develop new relationships, and fostered existing relationships
- Fully managed individual sales territory of NC and SC completing all sales executive requirements
- Top sales executive for the company and highest sales trajectory of new business in the company
- Presented best practices at state and national conferences
- Coordinated and planned conference activities
- Consulted on curriculum development for all TeachTown products
ASSISTANT SUPERINTENDENT / EXECUTIVE DIRECTOR
Greenville County School District, Guilford County Schools
Greenville, SC
04.2009 - 04.2015
- Provided direct supervision and oversight and evaluation to public separate school principals, special education program directors with teams of over 500 SPED staff members, and psychological services team as well as overall programming serving the districts of over 73,000 students
- Maintained all budget oversight for entire SPED program
- Consultant to the district superintendent on all special education matters
- Planned, developed and implemented a comprehensive program for 12,00 students with disabilities which assessed the needs of students, established objectives and priorities, delegated responsibilities to staff, developed strategies to achieve objectives and supervised programs
- Worked in conjunction with The State Department of Public Instruction, Office of Civil rights, and various other agencies to meet the needs of students
- Prepared and monitored contracts with individuals and agencies providing specialized services not available through the district
- Ensured compliance with all programming with federal, state and local regulations
- Prepared and monitoring reports and provided ongoing reports to the local and state boards of education
- Prepared and maintained over $70 million dollar total budget
- Served as a liaison between the district and other community agencies
- Selected and placed personnel, delegated and supervised staff responsibilities
- Served as a member of superintendent's cabinet to collaborate with other executive team members on developing action plans, policies, procedures
Education
MA - School Administration K-12
Gardner Webb University
Boiling Springs, NC01.2007
BS - Special Education Cross categorical Pre-K - 12
Appalachian State University
Boone, NC01.1988
Skills
- Executive Leadership
- Relationship Building
- Continuous Improvement
- Expertise
- Contracts & Negotiations
- Project Planning and Management
- Improving Efficiency
- Reducing Costs
- Risk Assessment
- Resource Management
- Consulting/Technical Assistance
- SPED/MTSS Curriculum and Legal Expertise
- Multi-Tiered System of Support
- Implementation Science
- Adaptability
- Conflict Resolution
Accomplishments
- High Quota Exceeder, Voyager Sopris Learning, 2019
- High Quota Exceeder, Voyager Sopris Learning, 2020
- CASE Outstanding Administrator, Council for Administrators of Special Education, 2013
- Distinguished Service Award, NC Department of Public Instruction, 2011
- Outstanding Education Leader Service Award, Division TEACCH UNC-Chapel Hill, 2007
Volunteer Experience
- Event Volunteer, kNOT Today, 01/01/22, Current
- CASE President, NC CASE, 01/01/10, 01/01/11
- CASE Legislative Liaison, NC CASE, 01/01/09, 01/01/10
- Board Member, NC Association of School Administrators, 01/01/10, 01/01/11
- CASE PRESIDENT, SC CASE, 01/01/13, 01/01/14
- Board Member, SC Association of School Administrators, 01/01/13, 01/01/14
Professionalreferences
- Toni Backstrom, Previous Director of State Solutions, Lexia Learning, backstromtoni@gmail.com, 515-954-5686
- Jeffrey Vincent, Previous VP Sales VSL/ Senior Dir of Sales, Lexia Learning, jeffrey.vincent@learninga-z.com, 704-281-1006
- Stephanie McMacken, Previous National Sales Manager, UWorld, stephanie.mcmacken@gmail.com, 817-781-9899
- Anne Pressley, Previous Chief Curriculum Officer, Greenville Co Schools/ Previous Director of Teaching and Learning SC DOE, presslewanne71@gmail.com, 864-770-3251
Timeline
National Sales Manager / Regional Sales Manager
95 Percent Group
04.2024 - Current
SENIOR REGIONAL SALES MANAGER
Lexia
01.2024 - 04.2024
PROFESSIONAL LEARNING SOLUTIONS ACCOUNT EXECUTIVE
Lexia
01.2022 - 01.2024
BUSINESS DEVELOPMENT MANAGER
UWORLD
01.2021 - 01.2022
ACCOUNT EXECUTIVE
Voyager Sopris Learning
05.2018 - 01.2021
NATIONAL SALES CONSULTANT & ACCOUNT EXEC
TeachTown
04.2015 - 05.2018
ASSISTANT SUPERINTENDENT / EXECUTIVE DIRECTOR
Greenville County School District, Guilford County Schools
04.2009 - 04.2015
MA - School Administration K-12
Gardner Webb University
BS - Special Education Cross categorical Pre-K - 12
Appalachian State University
Similar Profiles
Wendy HughesWendy Hughes
Independent Consultant at 95 Percent GroupIndependent Consultant at 95 Percent Group
Wai Cheung LingWai Cheung Ling
Educational Assistant at One Percent GroupEducational Assistant at One Percent Group
Brooklyn ZakaluznyBrooklyn Zakaluzny
Realtor at 2 Percent RealtyRealtor at 2 Percent Realty