Susan Gunnels
Beaver Dam,US
Summary
Talented employee with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
12
12
years of professional experience
Work History
Custodian
Ohio County High School
Hartford, KY
12.2023 - Current
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Reduced waste through efficient use of cleaning supplies and equipment.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
Operator
Daicel Safety Inc.
Beaver Dam, KY
09.2021 - 08.2023
- Operated equipment safely and efficiently
- Kept my boss up to date on the progress and material requirements
- Loaded and operated the machines assigned to me in order to produce the product effectively
- Checked the quality of materials, parts, and finished products and fixed any flaws
- Monitored readouts and tended to equipment during operation to identify areas of concern and quickly corrected the problems.
Manager
Dairy Queen Grill & Chill
07.2020 - 09.2022
- Taught employees proper cooking technique, as well as safety rules and productivity strategies
- In charge of balancing cash registers, reconciling transaction, and depositing the establishment's earnings to the bank
- Oversaw employee performance during the preparation and serving of numerous meals per day
- Established and enforced performance and service standards to maintain a consistent, high-quality environment dedicated to customer satisfaction
- Was in charge of supervising food preparation stations to ensure that the food served to customers was clean and tasty
- Was responsible for supervising employees in all available positions.
Operator
Ritatsu Manufacturing Inc
11.2019 - 01.2020
- Operated equipment safely and efficiency
- Kept my boss up to date on the job's progress and material requirements
- Loaded and operated the machines assigned to me in order to produce the product effectively
- Checked the quality of materials, parts, and finished products and fixed any flaws
- Monitored readouts and tented to equipment during operation to identify areas of concern and quickly correct problems.
Cook
McDonald's
10.2019 - 11.2019
- Used proper techniques when preparing menu item ingredients
- Assisted wait staff and other Members of the team in completing tasks
- Restocked inventory and ingredient items to keep the kitchen running smoothly
- Used proper techniques to prepare the ingredients for the menu items
- Followed all safety and sanitation regulations
- Prepared all meals in accordance with company policies and procedures
- Helped to maintain a high level of customer satisfaction by producing high-quality food and providing prompt service.
A3
Daicel Safety Inc.
10.2012 - 10.2019
- Set up and calibrated equipment to meet specific production requirements and tolerances
- Kept an eye on the machines in order to assess their progress, make adjustments, and maintain the desired tension and speeds
- Conducted training and mentored
- Team members to promote productivity, accuracy, and a commitment to friendly service
- Mentored and guided employees to ensure that assigned tasks were completed correctly
- Trained the team on all aspects of the company's operating procedures and services
- Developed open and professional relationships with team members, which aided in the quick resolution of issues and conflicts
- Inspected equipment and made minor repairs to keep it in working order.
Cashier
McDonald's
05.2012 - 10.2012
- Immediately informed the manger of any accidents, injuries, or unsafe working conditions
- Kept checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans
- Helped customers by answering their questions and completing their requests
- Counted cash in the register drawer to keep the register balanced at the start and end of each shift
- Kept well-stocked cashier lanes and store shelves to promote strong sales
- Greeted customers with a smile and offered prompt dedicated assistance.
Education
High School -
Ohio County High School
Hartford, KY01.2012
Skills
- Team management
- Staff training/development
- Sales and marketing
- Organization
- Effective leader
- Customer service
Timeline
Custodian
Ohio County High School
12.2023 - Current
Operator
Daicel Safety Inc.
09.2021 - 08.2023
Manager
Dairy Queen Grill & Chill
07.2020 - 09.2022
Operator
Ritatsu Manufacturing Inc
11.2019 - 01.2020
Cook
McDonald's
10.2019 - 11.2019
A3
Daicel Safety Inc.
10.2012 - 10.2019
Cashier
McDonald's
05.2012 - 10.2012
High School -
Ohio County High School