Susan Hall
Family Caregiver
Sunrise,FL
Summary
Motivated professional with a background in sales and healthcare, also with strong leadership and relationship building skills. Enthusiastic in both sales and healthcare with the strong ability to communicate clearly and effectively to customers, patients, and staff with excellent people skills and dedicated work ethic. Great collaboration, interpersonal and multitasking willing to learn new abilities. Offering over 2 years of leadership experience , and able to demonstrate creativity and savvy that is critical to financial and operational success.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Family Caregiver
Parents Home
01.2023 - Current
- Providing care for elderly family member, including scheduling medical appointments and personal appointments
- Coordinating in-home services, assistance with activities of daily living, managing insurance claims, book keeping, bill payments, and other financial tasks
- Perform home and property maintenance, interview and hire contractors as needed.
Meat Wrapper/Meat and Seafood Clerk
Kroger
12.2011 - 03.2023
- Responsible for many jobs and a self learner and always asking questions.
- Meat Wrapper, Keeping up with new training and procedures, learning , new equipment to effectively do the job
- Doing paper work and ordering for Seafood department when Seafood captain wasn't present
- Trained new employees to understand their duties and good customer service
- Assess customer's questions and give them best recommendation possible
- Practiced sanitation procedures by maintaining clean and neat work area
- Reviewed dates on product label to take appropriate action
- Assessed food for freshness before stocking cases or rotating products
Medical Biller and Coder/Medical Transcriptionist
Texas Avenue Medical Clinic
09.2014 - 09.2016
- Worked with supervising physician to complete and submit medical records.
- ICD 9
- Learning EMR system
- Made sure codes were correct for proper billing of procedures
- Insurance verification by calling insurance companies
- Kept up with new training by attending meetings and learning new equipment to effectively to do job
- Maintain strict confidentiality of transcribed data according to HIPAA regulations and company policy
- Transcribed medical reports directly from the doctor
Sales Associate
Publix Super Market
02.2006 - 06.2011
- Meat Wrapper, Seafood Clerk, Cashier when needed
- Engaged customers in friendly , professional dialogue to determine needs
- Helped customers find specific products , answered questions and offered product advice
- Collected payments and provided accurate change
- Worked with fellow sales team members to achieve store goals
- Answered product questions with up-to-date knowledge of sales and promotions
- Developed trusting relationships with customers by making personal connections
- Built and maintained relationships with peers and upper management to drive team success
- Answered incoming telephone calls to provide store, products and services information
Education
Bachelor of Science - Health Administration
University of Phoenix
Tempe, AZ04.2013
Associate of Science - Medical Billing And Claims
Ashworth University
Norcross, GA12.2007
Skills
- Problem solving
- Time Management
- Communication
- Multi-Tasking
- Listening
- Compassion
- Empathy
- Inventory Control
- Administrative Skills
- Medical Terminology
- Honest and Dependable
- Responsible
- Accountant
Certification
- Training in Word
- Powerpoint
- Excel
Work Preference
Work Type
Contract WorkFull TimePart TimeWork Location
RemoteImportant To Me
Work-life balanceFlexible work hoursWork from home optionHealthcare benefitsCompany CulturePersonal development programs401k matchPaid sick leaveCareer advancementPaid time off4-day work weekStock Options / Equity / Profit SharingWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Family Caregiver
Parents Home
01.2023 - Current
Medical Biller and Coder/Medical Transcriptionist
Texas Avenue Medical Clinic
09.2014 - 09.2016
Meat Wrapper/Meat and Seafood Clerk
Kroger
12.2011 - 03.2023
Sales Associate
Publix Super Market
02.2006 - 06.2011
Bachelor of Science - Health Administration
University of Phoenix
Associate of Science - Medical Billing And Claims
Ashworth University
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