Susan Hall, SHRM- CP

In this Interim role, I’ve carried out all of the responsibilities of my primary job (HRIS Analyst) in addition to partnering with Workday Support Team and HR Divisions to bring many pending and future projects to life.

Responsibilities:

• Managing Projects, including overseeing and coordinating the participation of others in HRIS projects
• Developing Timelines for multiple projects, while prioritizing the requests of others in and outside of HR
• Configuring Workday Business Processes for testing prior to Launch
• Participating in Leadership discussions and meetings
• Providing technical support and recommending upgrades for the HRIS systems, including Navex, Workday, Sharepoint, and MS Teams
• Analyzing HRIS configuration to ensure configuration supports Buncombe County Policies.
• Problem solving: Recommending updates for HRIS which address process issues with HRIS.
• Leading HR Partner meetings, and developing training

Completed HRIS Projects:

• Offer Letters Updates
• Manager Insights Hub
• Contract Worker Automation
• Vaccinations Project
• Change Job Project

Current Projects:

• Duplicate Management Framework
• Off-boarding Accounts as a delivery mechanism for Exit Interviews Workday Job Aids
• Feedback Templates for Performance Reviews

Future Projects, currently in research phase:

• Disciplinary Processes through Workday (Performance Plans, Warnings)
• New Hire Redesign
• Skills Cloud
• Career Hub/ Career Paths
• Job Descriptions in Workday
• Job Architecture Hub
• E-Verify Integration

• Managing HRIS’ daily Workday inbox approvals
• Running comprehensive audits on all Employee data and Organization data in Workday to ensure accuracy and data integrity.
• Fulfilling any personnel public records requests or Organization-wide record requests.
• Using Workday report writing tools to create new and update existing reports, which properly convey insights into Buncombe County Governments’ employment statistics.
• Assisting with HRIS Projects as necessary, including preliminary research
• Partnering with other HR Divisions and Workday Support team on projects
• Partnering with Explore Asheville on personnel requests

• Create collaborative win-win partnerships between Store Leadership and the Human Resources Department
• Mitigate risks by focusing on Team Member Relations and Investigations, interpretation and consistent application of company policies, and ensure compliance of State and Federal regulations
• Provide clear communication and education around all Human Resources Initiatives.
• Review and advise on matters relative to Performance management, Involuntary Separations, and Unemployment Hearings
• Support team members with requests for Accommodation and Leave of Absences while maintaining HIPAA compliant standards
• Support Recruiting and On boarding through Workday
• Maintain all electronic records relative to the employment Life cycle in Workday
• Ensure the completion of timely payroll records during the bi weekly payroll cycle
• Process Team members’ Job changes, New Hires, timely separations and other transactions in Workday as needed;
• Review business transactions in Workday implemented by others, and train employees on all Workday functions.
• Support as the first point of contact for all team member questions relating to company benefits, and facilitated annual enrollment materials
• Respond in a timely manner to Unemployment claims and Unemployment Hearings

• Coordinated with IT support teams to resolve systems-related issues, minimizing downtime and disruptions for end users.
• Enhanced overall system performance with thorough testing and troubleshooting of software, hardware, and network components.
• Maintained all hardware quarterly, and developed audit procedures which were adopted throughout our company's region.