Susan Hedge
Bicknell,IN
Summary
Driven Case Manager with proven success at Southwest Indiana Regional, adept in problem-solving and relationship building. Excelled in managing at-risk juveniles, ensuring 100% compliance with regulations. Skilled in case documentation and employing effective decision-making to enhance client outcomes. Knowledgeable Case Manager experienced in coordinating care for at risk individuals. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others. Knowledgeable Case Manager experienced in coordinating care for at risk individuals. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others. Compassionate Case Manager experienced in difficult environments. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities.
Overview
11
11
years of professional experience
Work History
Case Manager
Southwest Indiana Regional
07.2013 - 04.2024
I worked with at risk juveniles as their go between their probation officers and court system.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Education
Associate of Science - Sociology
Vincennes University
Vincennes, IN05.1974
High School Diploma -
North Knox High School
10890 State HWY 159 Bicknell In 4751205.1972
Skills
- Problem-Solving
- Case Management
- Case Documentation
- Organization and Multitasking
- Relationship Building
- Decision-Making
- Conflict Resolution
- Positive Attitude
- Email and Telephone Etiquette
- Documentation And Reporting
Timeline
Case Manager
Southwest Indiana Regional
07.2013 - 04.2024
Associate of Science - Sociology
Vincennes University
High School Diploma -
North Knox High School
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