Susan Hedrick
Buffalo,NY
Summary
Records Manager with 27 years of records management experience. Familiar and experienced with records management software, various document technologies and scanning experience. Knowledge of filing systems and standards. Enhanced daily operations by identifying and addressing areas for improvement. Excellent organizational and analytical skills, with attention to detail.
Overview
27
27
years of professional experience
Work History
Records Manager
Phillips Lytle LLP
06.2015 - Current
- Cultivated a positive and professional work environment, empowering team members to excel in their roles.
- Spearheaded the transition from paper-based to digital record keeping systems, streamlining workflow and reducing errors in data entry processes.
- Managed file archival and information retrievals.
- Maintained organized and efficient document flows by using excellent planning and multitasking skills.
- Conducted regular audits of record keeping systems, identifying areas for improvement and ensuring data accuracy.
- Facilitated communication between senior management and staff related to new policy implementation or updates.
Records Manager
GLC Business Services
10.1997 - 06.2015
- Trained new employees on proper procedures for managing physical and electronic records, fostering efficiency and productivity within the team.
- Oversaw inventory control processes related to offsite storage facilities, maintaining accurate tracking logs until final disposition of archived materials.
- Assisted with typing, data entry, and answering incoming calls as required.
- Destroyed records in line with retention schedules to protect confidential information and comply with regulations.
Education
Word Processing/Secretarial
Bryant And Stratton College
Buffalo, New YorkSkills
- Planning and Coordination
- Organization and Time Management
- Self-Motivated
- Data Entry
- File Maintenance
- Records Storage
- Software Implementation
- Electronic Records Management
- Multitasking Abilities
- Effective Communication
- Teamwork and Collaboration
- Retention Schedule Management
Timeline
Records Manager
Phillips Lytle LLP
06.2015 - Current
Records Manager
GLC Business Services
10.1997 - 06.2015
Word Processing/Secretarial
Bryant And Stratton College
Similar Profiles
Kim J. KellyKim J. Kelly
Legal Administrative Assistant at Phillips Lytle LLPLegal Administrative Assistant at Phillips Lytle LLP
Leslie BenedictLeslie Benedict
Records Manager, Business Manager at Underberg and Kessler LLPRecords Manager, Business Manager at Underberg and Kessler LLP
Shannon ZimmermanShannon Zimmerman
Paralegal – Litigation/Commercial Real Estate/Corporate/Estate/Probate at Weener Nathan Phillips LLPParalegal – Litigation/Commercial Real Estate/Corporate/Estate/Probate at Weener Nathan Phillips LLP