Susan Hedrick
Liberty,South Carolina
Summary
Dedicated registered nurse with thirteen years of extensive experience in diverse healthcare settings, including medical/surgical, intensive care unit, progressive care unit, and hospice case management. Proven ability to deliver high-quality patient care while collaborating effectively with multidisciplinary teams to enhance patient outcomes. Eager to leverage clinical expertise and a compassionate approach in a challenging role that fosters professional growth within the healthcare industry. Committed to continuous learning and adapting to the evolving demands of patient care.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Hospice RN Case Manager
Bon Secours Compassus
Simpsonville, SC
03.2025 - Current
- Provided emotional support to patients and their families during the end-of-life process, promoting dignity and comfort.
- Collaborated with physicians to optimize medication regimens for symptom control in terminally ill patients.
- Served as a liaison between patients, families, and healthcare providers to ensure seamless delivery of hospice services.
- Ensured timely delivery of medical treatments for optimal symptom management while maintaining a high level of compassion.
- Educated family members and caregivers on patient care instructions.
- Recognized and understood specific stages of dying process, providing comfort-based care during vulnerable times.
- Maintained accurate documentation of patient interactions, assessments, interventions, and responses to care.
- Managed complex caseloads effectively, prioritizing tasks based on patient acuity levels.
BSN, RN
Prisma Health | Baptist Easley Hospital
Easley, South Carolina
05.2022 - 03.2024
- Staff nurse in the Intensive Care Unit and Progressive Intensive Care Unit
- Provided patient care, performed assessments, and interventions at an 11-bed ICU unit and 13-bed Progressive Care unit
- Assessed patient’s condition, notified physicians of clinical changes (TelemedIQ) as well as implemented patient care plans
- Monitored vital signs and administered medications determined by patient’s condition
BSN, RN
Prisma Health
Greenville, South Carolina
05.2017 - 04.2022
- Staff nurse in the ambulatory setting at the Department of Colon and Rectal Surgery
- Provided patient care in a 6-room outpatient office working with six surgeons
- Triaged patient phone calls, chart preparation, setting up virtual visits, scheduling appointments
- Updated medical records, assessed patients, assisted with office procedures, completed surgery consents with patients and education
BSN, RN
Bon Secours St. Francis Hospital
Greenville, South Carolina
06.2013 - 04.2017
- Staff nurse caring for patients on a medical/surgical floor focused primarily on Pulmonary and Renal Disease.
- Provided patient centered nursing care to a diverse group of patients across the acute care unit with a nurse-to-patient ratio of 1:6
- Assessed patients and implemented their plan of care working closely with the care team for best outcomes
- Monitored each patient closely while performing numerous interventions and assessing any changes in the patient’s condition
PCT
Bon Secours St. Francis Hospital
Greenville, South Carolina
08.2012 - 06.2013
- Patient Care Technician working under the supervision of a nurse
- Performed the daily care and tasks associated with keeping patients comfortable on a 36-bed unit with a PCT-to-patient ratio of 1:12
- Assisted patients with their ADLS (Activities of Daily Living), checked vital signs, blood glucose levels, and changed linens
- Charted and reported to nurse all duties performed and any abnormal findings
Nurse Extern
Bon Secours St. Francis Hospital
Greenville, South Carolina
05.2012 - 07.2012
- Shadowed a registered nurse who supervised my clinical experience outside the classroom
Education
Bachelor of Science - Nursing (BSN)
University of South Carolina-Upstate
Spartanburg, South Carolina05-2013
Bachelor of Science - Hospitality
University of South Carolina-Columbia
Columbia, South Carolina12-1989
Skills
- Patient education
- End-of-life care
- Family support
- Interdisciplinary collaboration
- Symptom management
- Physician communication
- Time management
- Documentation
- Patient and family advocacy
- Adaptability and flexibility
- Effective communication
- Active listening
- Hospice care management
- Emotional support
- Organizational skills
Certification
- Registered Nurse (RN) South Carolina State Board of Nursing, compact/multistate, license 221149, expires 04/2028
- Basic Life Support (BLS) National CPR Foundation, expires 07/2026
Timeline
Hospice RN Case Manager
Bon Secours Compassus
03.2025 - Current
BSN, RN
Prisma Health | Baptist Easley Hospital
05.2022 - 03.2024
BSN, RN
Prisma Health
05.2017 - 04.2022
BSN, RN
Bon Secours St. Francis Hospital
06.2013 - 04.2017
PCT
Bon Secours St. Francis Hospital
08.2012 - 06.2013
Nurse Extern
Bon Secours St. Francis Hospital
05.2012 - 07.2012
Bachelor of Science - Hospitality
University of South Carolina-Columbia
Bachelor of Science - Nursing (BSN)
University of South Carolina-Upstate