Susan Hegarty

*Exceeds goals, by driving software, hardware and the full Insight Solution into existing accounts by introducing a more Strategic plan that includes vendor consolidation and streamlining processes

*Planning technology solutions for global organizations of all sizes along side Insight technical resources

*Improved sales Number % by managing and delivering required service level agreements

* Collaborated with customers and asked questions to assess needs and budgets

* Recommended Products or Service and explained features and costs to help customers make educated buying decisions

* Resolved order issues efficiently and enhanced customer satisfaction ratings

* Proactively managed client correspondence and recorded tracking and communications

*Responsible for providing a high volume of quotes and managing the sales process for a large book of business
*Prepare and manage quotes accurately, provide product pricing, researching technical and configuration information when needed
*Capably and effectively manage inventory for clients
*Productively work with customers, partners and teammates when problems arise
*Energetically and effectively presents information and responds to questions from clients and teammates
*Encourage and provide growth and development to team members
*Informed management of activities, sales progress and difficulties
*Develop and implement customer-specific action plans
*Drive opportunity pipeline to exceed revenue targets
*Monitor key performance metrics and work to exceed expectations and drive business results

*Managed large territory made up of banks, credit unions, auto dealerships and employment agencies.

*Prepared annual strategic plans for each managed account noting risks and opportunities

*Exceeded quarterly quota expectations established by management