Susan Helmick

*Streamline process for handling patient calls efficiently.

*Coordinated prior authorization for various cardiovascular treatments.

*Transferred drug requests to designated medical personnel.

*Coordinated orders for labs, home sleep studies, outpatient procedures, imaging, and home health.

*Conducted comprehensive chart evaluations for cardiac clearances, forwarding them post-provider approval.

*Ensured timely completion and submission of referrals.

*Handled completion of forms related to FMLA and accommodations, ensuring readiness for provider assessment.

*Delivered test results to patients while conveying provider recommendations.

*Prepared patients for rooming and monitored their essential health metrics.

*Perform accurate and timely EKG tests.

*Place heart monitors.

*Scheduling procedures, review instructions with patients, while coordinating with cath lab.

*Obtained patient records from various medical institutions.

*Conducted comprehensive nurse visits including wound checks, blood pressure checks, and EKGs.

*Providing patients with information regarding assistance programs.

*Review medications with patients.

*Ensured seamless operations through dependable nurse coverage.

• Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information
• Cared for wounds, provided treatments, and assisted with procedures.
• Assisted with admissions, appointments, transfers, and discharges.
• Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
• Demonstrated excellent technical skills in wound dressing changes, IV therapy administration, catheter insertion, and other routine nursing procedures.
• Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
• Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
• Performed routine evaluations of each patient's status, needs, and preferences.
• Comforted and counseled patients and families throughout care process.
• Provided compassionate palliative care for terminally ill patients while supporting their emotional needs during end-of-life stages.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Ensured regulatory compliance by adhering to infection control protocols and maintaining accurate documentation of patient data.
• Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.

• Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
• Cared for wounds, provided treatments, and assisted with procedures.
• Assisted with admissions, appointments, transfers, and discharges.
• Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
• Documented accurate and complete patient information to address patient problems and expected outcomes.
• Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
• Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
• Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.
• Obtained patient vital signs and input/output measurements from inpatients.
• Performed routine evaluations of each patient's status, needs, and preferences.
• Comforted and counseled patients and families throughout care process.
• Provided compassionate palliative care for terminally ill patients while supporting their emotional needs during end-of-life stages.
• Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
• Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
• Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
• Used aseptic techniques to provide sterilized wound care and dressing applications.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

• Increased lab capacity through proficient utilization of various pre-analytical instruments for sample preparation.
• Promoted a positive work atmosphere through active engagement with colleagues in problem-solving discussions and sharing valuable insights from personal experiences.
• Enhanced lab efficiency by organizing and prioritizing specimen processing tasks.
• Facilitated seamless transitions during shift changes by maintaining comprehensive records of completed tasks as well as pending workload items requiring attention.
• Followed safety protocols when receiving, handling and storing specimens.
• Maintained a clean and organized work area, promoting efficient workflow and reducing errors.

*Facilitated patient office visits by escorting patients to exam rooms and conducting interviews.

*Collected and recorded vital signs.

*Performed evaluations using point-of-care testing methods.

*Processed referrals successfully.

*Managed successful finalization of prior authorization tasks.

*Administered vaccinations.

*Performed therapeutic treatments for airflow management.

*Organized laboratory specimens.

*Prepared examination spaces efficiently.

*Handled call triage for prompt issue resolution.

*Ensured proper hand hygiene compliance to maintain health standards.

*Developed strategies to enhance patient safety.

*Handled miscellaneous tasks as needed.