Susan Hennessey-Power
Prides Crossing,MA
Summary
Qualified Nurse Practitioner with 11+ years of experience. Adept at critical care and management with training in patient education and leadership. Self-directed and solutions-oriented with fantastic communication skills. Committed to increasing the quality of patient care through top-of-the-line time management and prioritization. Possesses excellent communication and organizational skills, along with a deep understanding of medical products, services, and procedures. Dedicated to providing quality care for patient satisfaction. Dedicated to identifying patient needs and delivering effective solutions to problems.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Orthopedic Surgery Nurse Practitioner
Massachusetts General Hospital
06.2023 - Current
- Manage independent clinic for pre-surgical patients to provide safe, efficient quality care by identifying and minimizing risks, interpreting health records, and optimizing the patient’s health prior to surgery
- Perform comprehensive physical examinations and documented patient histories to gather information and identify health issues.
- Order appropriate laboratory, radiologic and diagnostic procedures
- Collaborate with physicians and specialists in managing acute and chronic medical needs of patients
- Direct patient education regarding medication administration, treatments, and post-op care
- Triage telephone calls and provide consultation as necessary
- Provide training, mentorship, and direction on new hires
- Attend department related and Nurse Practitioner specific conferences for continued professional growth
- Serve as a liaison between healthcare professionals, ensuring effective communication and relationship-building
- Reduced patient wait times by streamlining clinic operations and optimizing patient flow
Orthopedic Nurse Practitioner
Massachusetts General Hospital
05.2021 - 06.2023
- Performed comprehensive physical examinations and documented patient histories to gather information and identify health issues
- Ordered and interpreted diagnostic tests to develop and implement treatment plans
- Prescribed and managed pharmacological and non-pharmacological treatments to treat underlying causes and relieve symptoms
- Provided medical services and care to patients with chronic and acute conditions
- Worked with families, caregivers and patients to determine best options for treatment, diagnosis, and prevention
- Participated in multidisciplinary team meetings to discuss patient cases and treatment plans
- Enhanced patient satisfaction with comprehensive pre-surgical assessments and education on expectations
After Hours Call Program Nurse Practitioner
North Shore Physicians Group
10.2018 - 06.2021
- Managed and triaged approximately 40 phone calls from routine to emergent per day
- Documented in EMR, EPIC
- Interpreted and integrated data to determine diagnosis and therapeutic plan
- Performed telephonic outreach, prescription writing, lab or radiology ordering as necessary
- Collaborated with physician as needed for clinical support
Neurosurgery and Spine Nurse Practitioner
North Shore Physicians Group
06.2013 - 04.2019
- Perform complete physical exams, obtain complete medical history and record findings
- Order appropriate laboratory, radiologic and diagnostic procedures
- Interpret and integrate data to determine diagnosis and therapeutic plan
- Inpatient responsibilities: consults, management of postoperative patients, removal of drains/sutures/staples, direct admissions, discharges
- Outpatient responsibilities: consults, preoperative physicals, postoperative management, wound care, same day urgent visits
- Administer medications/injections
- Triage phone calls.
Pre-Admission Testing Nurse Practitioner
Massachusetts General Hospital
12.2012 - 06.2013
- Provide direct care to a select patient population
- Perform and record the patient history / physical exam findings
- Educate patients and family members with respect to anesthesia and surgery
- Utilize advanced nursing knowledge to identify, prevent or solve complex and / or recurring patient care problems
- Collaborate with unit staff and physicians to facilitate comprehensive plan of care and coordinate resources.
Main Operating Room RN Cardiac / Thoracic Surgery
Massachusetts General Hospital
09.2006 - 12.2012
Cardiac Surgery ICU RN
NSMC Salem Hospital
11.2005 - 09.2006
Davenport 6 Telemetry RN
NSMC Salem Hospital
08.2004 - 11.2005
Associate Marketing Manager
ITW Plexus
07.2000 - 08.2004
Marketing Specialist
ITW Plexus
12.1997 - 07.2000
Education
Doctor of Nursing Practice -
Regis College
Weston, MA12.2023
Master of Science - Family Nurse Practitioner
Regis College
Weston, MA05.2012
Bachelor of Science - Nursing
Regis College
Weston, MA05.2011
Associate of Science Nursing -
Regis College
Weston, MA05.2004
Bachelor of Science Business Administration - Marketing - Marketing
Salem State University
Salem, MA05.1993
Skills
- Patient Education
- Preventive Care
- Health Promotion
- Interprofessional Collaboration
- Strong communication and interpersonal skills
- Ability to explain complex medical concepts to non-medical professionals
- Experience with customer service and building relationships
- Ability to analyze data
- Proficiency in Microsoft Office and other relevant software
- Strong organizational and time management skills
- Ability to work independently and as part of a team
Certification
American Nurses Credentialing Center – Family Nurse Practitioner
Timeline
Orthopedic Surgery Nurse Practitioner
Massachusetts General Hospital
06.2023 - Current
Orthopedic Nurse Practitioner
Massachusetts General Hospital
05.2021 - 06.2023
After Hours Call Program Nurse Practitioner
North Shore Physicians Group
10.2018 - 06.2021
Neurosurgery and Spine Nurse Practitioner
North Shore Physicians Group
06.2013 - 04.2019
Pre-Admission Testing Nurse Practitioner
Massachusetts General Hospital
12.2012 - 06.2013
Main Operating Room RN Cardiac / Thoracic Surgery
Massachusetts General Hospital
09.2006 - 12.2012
Cardiac Surgery ICU RN
NSMC Salem Hospital
11.2005 - 09.2006
Davenport 6 Telemetry RN
NSMC Salem Hospital
08.2004 - 11.2005
Associate Marketing Manager
ITW Plexus
07.2000 - 08.2004
Marketing Specialist
ITW Plexus
12.1997 - 07.2000
Doctor of Nursing Practice -
Regis College
Master of Science - Family Nurse Practitioner
Regis College
Bachelor of Science - Nursing
Regis College
Associate of Science Nursing -
Regis College
Bachelor of Science Business Administration - Marketing - Marketing
Salem State University
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