Susan Hillers
Cody,Wyoming
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure a position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
TODDLER TEACHER
Calvary Kids Club
08.2017 - 04.2020
- Make sure the room is clean and neat, toys organized
- Engage with children, read with them, sing songs, play games, activities, supervise projects and outside activities
- Greeting parents
- Responsibilities are helping children put clothes on, assist toileting, changing diapers, washing hands
- Sanitize and wash tables before and after meals
- Served meals and supervised with good manners, appropriate behavior, and nutritional choices
- Follow a weekly plan for activities and art projects
- Positive guidance, redirection, and limit setting
- Incidents reports
- Certificates with Sanford Learning Center at Sioux Falls, SD
- Certificates with South Dakota Childhood Enrichment Orientation to Child Care
- Daily sheet for each child for meals, any concerns, or instructions from parents
- All documented at the end of the day.
Gift Store Assistant Manager
South Dakota Air & Space
07.2016 - 07.2017
- Lead team in sales
- Inventory
- Stocking
- Ordering
- Customer Service
- Lead team increasing sales during my tenure.
- Improved customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
- Supported management in executing marketing initiatives, participating in promotional events, and implementing visual merchandising guidelines.
- Exceeded individual performance goals by consistently meeting or surpassing established sales and customer service benchmarks.
- Increased sales and customer satisfaction through personalized servicing.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
MEDICAL ASSSISTANT
Community Entry Services
12.2014 - 06.2016
- Coordinate and schedule medical appointments
- Track and communicate appointment information using excel spreadsheets and email
- Follow-up with supervisors and staff to ensure they received information regarding appointment
- Research and document the information for scheduled medical appointments
- Transport individuals to medical appointments and serve as advocate for individual
- Communicate pertinent information to medical professionals
- Complete and route memos, med/dental forms, medication change forms
- Schedule and coordinate follow-up medical appointments as needed, including lab work etc
- Coordinate on-site wellness clinics and flu clinics for persons served
- Administered medication and personal care
- OTC med sheets updated.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
CO OWNER/BOOKEEPER
Courtyard Grill & Bar
08.1996 - 07.2009
- Bookkeeping – prepared daily and weekly reports to be turned over to accountant
- Headed catering team for our 300-seat event center
- Guest relations
Education
Associate of Arts - Marketing and Management
CCC
Hastings , Nebraska06.1980
High School Diploma - General High School Curriculum
Grand Island High School
Grand Island, Nebraska06.1976
Summary Of Experience
With a business background and being medical assistant, my skills are: very organized, set up a system and followed it, good communication with staff and supervisors, completion of work in timely manner, good attendance, flexible, self-driven, caring of persons served and learns rapidly.
Timeline
TODDLER TEACHER
Calvary Kids Club
08.2017 - 04.2020
Gift Store Assistant Manager
South Dakota Air & Space
07.2016 - 07.2017
MEDICAL ASSSISTANT
Community Entry Services
12.2014 - 06.2016
CO OWNER/BOOKEEPER
Courtyard Grill & Bar
08.1996 - 07.2009
Associate of Arts - Marketing and Management
CCC
High School Diploma - General High School Curriculum
Grand Island High School
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