SUSAN HIRSH

• Organized and lead a team of 185 FTE comprising of clinical nurses and ancillary staff for a tertiary care labor and delivery department having an estimated 5300 deliveries per year
• Collaborated on workstream initiatives for strategic planning, resulting in improved overall operations and increased team morale.
• Facilitated communication between physicians, nurses, and resident team.
• Fostered a positive work atmosphere by maintaining consistent and efficient staff communication.
• Conducted regular meetings with staff to discuss concerns or issues related to nursing practices.
• Developed a comprehensive mentoring program to support the Assistant Manager in their transition to Nurse Manager.
• Monitored quality assurance activities for compliance with standards of care.
• Assisted with budgeting process by forecasting staffing needs and supplies.

• Organized and lead a team of 48 FTE comprising of clinical nurses and ancillary staff for a 12 bed Labor and Delivery unit and a 6 bed pediatric unit.
• Established protocols to ensure the well-being of staffing teams amidst the challenges posed by the Covid-19 pandemic.
• Enhanced quality of care across all NYP campuses by implementing an OB hemorrhage bundle in a collaborative effort involving multiple disciplines.
• Conducted a collaborative project with Morgan Stanley Children's Hospital to enhance and enlarge the Epilepsy Monitoring Unit at NYP Westchester campus.
• Educated and supported the team during Epic implementation.
• Educated and supported team members throughout the implementation of PeriGen Advanced Perinatal Software.
• Prepared the teams for a successful Joint Commission visit.
• Maintained a 4-5 star Maternal Child Health unit.

• Perform a comprehensive range of clinical functions in labor and delivery.
• Assess patients, interpret fetal heart monitor, administer medications, maintain patient charts, scrub for c-sections, and respond to medical emergencies.
• Member of Shared Governance Professional Development Committee

• Organized and supervised a team of 104 FTEs of clinical nurses, patient care associates, and unit clerks on a 45 bed Mother Baby Unit. Strong professional skills in the care of the mother-baby dyad. Leadership skills in promoting recognition and working with frontline staff in the implementation of evidence-based change. Highlights of contributions:
• Conducted analysis to improve Press Ganey and HCAHP scores that led to improved scores from 20th percentile to 63rd percentile.
• Improved discharge time by 50%
• Planned and executed the implementation of evidence-based care model of couplet care.
• Established guidelines for the implementation of bedside handoff.
• Integrated a patient education folder
• Delivered an exceptional level of service to each customer by listening to concerns and answering questions.

• Supports the Nurse Manager in overall operations of labor and delivery. Demonstrates critical thinking skills, creativity, and knows to manage resources to achieve quality performance, positive employee relations, and compliance with hospital guidelines. Skilled in coaching, mentoring, and leading a professional and technical team in the delivery of services to our patient population. Highlights of contributions:
• Created and implemented postpartum hemorrhage cart to increase the safety of patient care throughout Maternal Child Health Department.
• Participated in JCAHO survey with prepared readiness by maintaining stringent quality standards and safety precautions.
• Assisted with planning and execution of SCM/CPN implementation

• Assists patients in labor and delivery, as well as postpartum care. Ensure safety and health of mother and child.

In collaboration with the Administrative Nurse Manager, oversee and manage the day-to-day activity 19-bed acute care labor and delivery unit. Working closely with interdisciplinary teams to ensure the safe and effective care of the obstetrical patient. Participate in the hospital performance improvement committees to maintain quality services by establishing and enforcing organization standards.

Highlights of contributions:

• Charge nurse
• Assist with the coordination of specialized maternal-fetal medicine surgical cases.
• Conducted weekly chart audits for the director of nursing and utilization review
• Contribute to organizational growth as an active member of the Performance Improvement Committee, Obstetrical Safety Committee, and Baby Friendly Initiative.

• Perform a comprehensive range of clinical functions in labor and delivery. Assess patients, interpret fetal heart monitor, administer medications, maintain patient charts and respond to medical emergencies.

• Perform a comprehensive range of clinical functions in labor and delivery. Assess patients, interpret fetal heart monitor, administer medications, maintain patient charts and respond to medical emergencies. Meditech super-user.

• Perform a comprehensive range of clinical functions in labor and delivery. Assess patients, interpret fetal heart monitor, administer medications, maintain patient charts and respond to medical emergencies.