Susan Holland
Seneca,SC
Summary
Highly intuitive Special Needs Bus Aide skilled in providing support for special needs students during school transport. Supervises activities to safeguard passengers while boarding, exiting and riding bus. Addresses needs of students with diverse challenges to promote safe and reliable transit services.
Overview
38
38
years of professional experience
Work History
Special Needs Bus Monitor
School District Of Oconee County
Walhalla, SC
08.2019 - Current
- Supervised students and maintained discipline on bus to reduce driver distraction.
- Partnered with bus driver to load and unload special needs students and equipment for safe departure and arrival.
- Assisted special needs students with self-care to maintain proper hygiene while in transit.
- Informed substitute and newly assigned drivers of routes and directions to maintain timely schedule.
- Informed parents of student behavioral changes to formulate guidelines and solutions.
- Communicated with bus driver and teachers to meet students' medical, physical and behavioral needs during transport.
- Operated lift and secured wheelchair to maximize student safety and stability.
- Lifted and moved students to optimize comfort.
- Executed emergency response by employing established protocols and medical guidelines.
- Placed special needs students in designated seats and fastened and secured seat belts before departure to reduce risk of injury.
- Calmed unruly students during bus rides and helped prevent repeated disruptions.
- Maintained clean, tidy and obstruction-free bus interior.
- Accompanied driver throughout assigned routes on each school day.
- Monitored behavior of children on bus and at loading areas and intervened to address conflicts and bullying.
- Helped load and unload disabled and non-ambulatory passengers.
- Discerned actual or potential relational problems and helped children solve disputes and learn to respect others.
- Checked to make sure students boarded correct bus, particularly for younger children.
- Taught and modeled safe bus riding practices to students.
- Cultivated trusting relationships with transported students and guardians.
Live-In Caregiver
Well Care At Home
Greenville, SC
01.2018 - 12.2018
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Maintained clean, safe and well-organized patient environment.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Documented vitals, behaviors and medications in client medical records.
- Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Entertained, conversed and read aloud to keep patients mentally alert.
- Developed rapport to create safe and trusting environment for care.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted patients with self-administered medications.
- Administered medication as directed by physician.
- Monitored progress and documented patient health status changes to keep care team updated.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted disabled clients to support independence and well-being.
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
- Conferred with supervisor to discuss patient condition and medical care.
- Supervised daily activities and provided assistance to staff.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
- Assisted with daily living activities, running errands and household chores.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Provided compassionate and patient-focused care to cultivate well-being.
- Transported clients to and from medical appointments with safety and efficiency.
- Monitored clients' overall health and well-being and noted significant changes.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Recorded status and duties completed in logbooks for management.
- Completed regular check-ins and progress report for each client.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Replaced bandages, dressings and binders to care for wounds and encourage healing.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Guided patients to restroom, changed and cleaned to support bladder and bowel relief requirements.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Maintained entire family's schedule and organized events.
Live-In Caregiver
Interim HealthCare
Seneca, SC
06.2014 - 01.2018
- Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with daily living activities, running errands and household chores.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Provided compassionate and patient-focused care to cultivate well-being.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Transported clients to and from medical appointments with safety and efficiency.
- Monitored clients' overall health and well-being and noted significant changes.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Provided safe mobility support to help patients move around personal and public spaces.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Recorded status and duties completed in logbooks for management.
- Completed regular check-ins and progress report for each client.
- Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Replaced bandages, dressings and binders to care for wounds and encourage healing.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Guided patients to restroom, [Action] and [Action] to support bladder and bowel relief requirements.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Maintained entire family's schedule and organized events.
Manager/Office Manager/Bookkeeper/Designer
Eleanor's Flowers
Seneca, SC
10.1978 - 01.2010
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Managed office operations while scheduling appointments for department managers.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Coordinated special projects and managed schedules.
- Compared vendor prices and negotiated for optimal savings.
- Evaluated employee records and productivity to complete employee evaluations.
- Developed standard operating procedures for all administrative employees.
- Utilized client and staff feedback to maintain customer partnerships and increase revenue.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
- Sourced vendors for special project needs and negotiated contracts.
- Oversaw quality control and productivity rates to increase revenue and production times.
- Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
Education
Associate of Arts - Business Management
Tri-County Technical College
Pendleton, SC05.1985
High School Diploma -
Seneca High School
Seneca, SC06.1982
Skills
- Good Telephone Etiquette
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Teambuilding
- Written Communication
- MS Office
- Decision Making
- Planning and Coordination
- Excellent Communication
- Organization and Time Management
- Problem-Solving
- Active Listening
Additional Information
During the years 2010-1014, I worked with several different contract companies while working at Oconee Nuclear Station in Seneca. I had the same position, Admin, but they changed company names very often. In 2014 I came home to attend my adult son who had a tragic accident and therefore needed 24/7 care. During my care of him I learned nursing skills literally overnight. I had some unofficial training at Shepherd Center in Atlanta GA. It was required for him to come home. I also have a younger son at home who has learning disabilities therefore I homeschool. I am familiar with several forms of learning, computer, workbooks, hands-on and lots of patience. Since being a Special Needs Bus Monitor I have come to love those special hearts and minds and would love to have more interaction to help them conquer the world.
Timeline
Special Needs Bus Monitor
School District Of Oconee County
08.2019 - Current
Live-In Caregiver
Well Care At Home
01.2018 - 12.2018
Live-In Caregiver
Interim HealthCare
06.2014 - 01.2018
Manager/Office Manager/Bookkeeper/Designer
Eleanor's Flowers
10.1978 - 01.2010
Associate of Arts - Business Management
Tri-County Technical College
High School Diploma -
Seneca High School
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