Susan Hopwood
Fairland,Oklahoma
Summary
Caring and passionate about positively impacting programs and helping participants by providing expert support. Familiar with being caring and listening to others issues, problems and always looking for ways to improve operations and personalize assistance. Well-organized and resourceful with detail-oriented and conscientious approach.
Overview
41
41
years of professional experience
1
1
Certification
Work History
Manager/Advocate Supervisor
Family Crisis Center/Shelter
04.2023 - 09.2023
- Mentored new advocates, fostering professional growth and development.
- Documented all incoming calls, DV, SA, etc. on correct forms for content of information received.
- Conversed with my Supervisor to decide if a potential client fit the protocol of entering the Shelter.
- Filled out paper work on new clients as they entered Shelter for a period of time.
- Helped all Clients in Shelter fill paperwork that was needed to help get their life together and be Co-Dependent. ETC.
CNA
Home Of Hope
02.2015 - 03.2017
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly. ETC.
Karries Kaboose Club
Karrie Swalley
08.2015 - 01.2017
- Improved club atmosphere by maintaining cleanliness and organization of facilities and equipment.
- Mixed Drinks
- Ran Cash Register
- Dealt with the public
- Counted /Cash Draw and bank for the next shift
Horse Groom/Barn Manager/Assistant OfficeManager
Vallejo III, Inc.
03.1983 - 04.1994
- Developed strong working relationships with staff, fostering a positive work environment.
- Started grooming horses and tacking horses for Trainer to work on a daily basis,
- Worked up to being barn manager after 1/ 1/2 years. I made sure all horses and barn was in order , and that the Barn help (5 to 6) Grooms, new what was going on as a daily routine ETC.
- When I worked in the Office, I would answer the phone, did some Billing, Visited with Clients, filled out Show entries. Also I made many cold calls to get potential clients into our organization.
- I Trained Halter Horses.
Education
High School Diploma -
Vinita High School
Vinita, OK05.1979
Skills
- Distributing Files
- Legal Standards
- Compassionate Care
- Document Distribution
- Customer Service and Assistance
- Telephone Management
- Stockroom Management
Certification
- Certified Phlebotomist @ NTC College in Pryor, OK. 75 Venipuncture draws , 20 finger sticks.
- Certified Laser Tech. Tattoo Removal, using a Q Switch Laser. @ New Look Laser College, Houston, Texas.
Timeline
Manager/Advocate Supervisor
Family Crisis Center/Shelter
04.2023 - 09.2023
Karries Kaboose Club
Karrie Swalley
08.2015 - 01.2017
CNA
Home Of Hope
02.2015 - 03.2017
Horse Groom/Barn Manager/Assistant OfficeManager
Vallejo III, Inc.
03.1983 - 04.1994
High School Diploma -
Vinita High School
- Certified Phlebotomist @ NTC College in Pryor, OK. 75 Venipuncture draws , 20 finger sticks.
- Certified Laser Tech. Tattoo Removal, using a Q Switch Laser. @ New Look Laser College, Houston, Texas.
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