Summary
Overview
Work History
Education
Skills
Timeline
Generic

Susan Hottel

Home Health-care
Nampa,ID

Summary

Compassionate Home Health Aide with extensive experience at Premier Home Health Care Services, skilled in care plan management and medication administration. Enhanced client independence through personalized support and effective communication, ensuring safety and well-being. Proven ability to adapt to changing needs while maintaining a positive atmosphere for healing and recovery.

Overview

2026
2026
years of professional experience

Work History

Home Health Aide

Premier Home Health Care Services
  • Provided personal care to clients, including assistance with daily living activities such as bathing, grooming, and meal preparation.
  • Monitored clients' health status by tracking vital signs and reporting changes to healthcare professionals.
  • Developed individualized care plans in collaboration with clients and their families to ensure needs were met effectively.
  • Administered medications according to prescribed schedules and documented compliance with medication management protocols.
  • Assisted clients with mobility by utilizing adaptive equipment and providing physical support during transfers.
  • Ensured a safe living environment by adhering to infection control procedures and performing routine safety checks of client homes.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.
  • Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Followed nutritional plans to prepare optimal meals.
  • Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
  • Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Provided transportation and appointments management.
  • Prevented pressure ulcers through frequent repositioning and regular skin assessments, maintaining patient comfort while reducing complications.
  • Assisted disabled clients to support independence and well-being.

Food Service Worker

Boise VA Medical Center
08.2022 - 04.2025
  • Prepared and served meals according to dietary guidelines, ensuring compliance with food safety standards.
  • Monitored inventory levels and assisted in ordering supplies to maintain optimal stock for daily operations.
  • Trained new staff on food preparation techniques and safety protocols, fostering a collaborative work environment.
  • Operated kitchen equipment, including ovens and fryers, while adhering to safety procedures to minimize risks.
  • Assisted in maintaining cleanliness of kitchen and dining areas, following sanitation regulations to create a safe environment for customers.
  • Engaged with customers to ensure satisfaction and address any dietary concerns or preferences proactively.
  • Participated in regular team meetings to discuss operational improvements and enhance overall service quality.
  • Supported chefs during peak hours by expediting orders efficiently, contributing to timely meal service delivery.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Learned other teammates' work tasks to train as backup.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Delivered exceptional service by promptly addressing customer concerns and special requests.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Developed and maintained positive relationships with customers to enhance service.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
  • Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
  • Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
  • Assisted in inventory management, ordering supplies, and minimizing food spoilage.
  • Participated in regular trainings to stay current on industry best practices and trends.
  • Developed rapport with customers, fostering loyalty, repeat business, and positive word-of-mouth referrals.

Education

Associate Of Arts - Medical Specialties

Stevens-Henager
Boise, ID
05.2017

Skills

First aid and safety

Timeline

Food Service Worker

Boise VA Medical Center
08.2022 - 04.2025

Home Health Aide

Premier Home Health Care Services

Associate Of Arts - Medical Specialties

Stevens-Henager

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Susan HottelHome Health-care