Susan Houston

Responsibilities include managing staff and facility, overseeing payroll processes, filing monthly, quarterly, and annual payroll tax returns, and submitting business personal property renditions and sales tax returns. Manage mortgage loans and escrow accounts. Prepare income statements for clients, manage the Human Resource Department, and provide internal IT support. Implemented several software conversions and upgrades, including installing a new phone system. Notary Republic and Remote Online Notary

Responsibilities are completing payroll for 11 facilities, staff training, customer relations, Spanish interpreter, manage mortgage payments, accounts payable, mail distribution, order office supplies for four locations, internal audits, Software programs used Excel, Microsoft Office, AS 400, and OHM Systems (payroll program and accounts payable program). Experience in Human Resources.

Managed the service department and staff of 30 or so employees, Western Union, and daily bookkeeping, opening and closing of the store, assure store remain functional and stocked