SUSAN HUNT
Summary
Dedicated administrative professional with proven track record with successful experience in fast-paced office settings. Hardworking team player with expertise that offers keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Responsible, punctual and productive professional when working with little to no supervision.
Overview
30
30
years of professional experience
Work History
Client Administrative Representative
Pitney Bowes
08.2023 - 12.2023
- Reconciliation of Customer Counts, Sorter Counts, 3600's, Metering, FFWD & Rejects for all SLC, LAX & LAS
- Processed Daily, Weekly & Month End Reporting
- Used Points, Points Reporting, Power BI and USPS Website to import and reconcile mail counts
- Invoicing for 500K to over a Million pieces of mail daily
- Entered Manual billing for top Clients
- Processed Informed Delivery Incentives, Seamless Acceptance, & Rebate Incentives
- Processed Adjustments on Pre-Job counts, postage pricing, COA etc
- And Job Set-ups for New clients
- Balanced Inter company, Outgoing and Incoming mail as well as MX for LAX and LAS
- Proficient in Excel, Word, Outlook, Teams
- Certified in Procurement, safety, and securities
- Experience in graphics software, Word Processing, and multiple Databases.
Directors Administrative Assistant/Trainer
Accelerated Training
08.2016 - 02.2023
- Sound expertise in sales management – Proficient in preparing strategies to demonstrate, and promote, various products to customers
- Took incoming and made outgoing calls to support Online Learning, teaching others to make money from home with E-commerce
- Ongoing team meetings and personal training, walking others through the process of education with online learning.
Order Fulfillment Manager
ZAGG
02.2022 - 10.2022
- Process Purchase Orders for Apple, Nike, and all Enterprise customers
- Keep our Master PO tracker, Inventory reports, Daily Open orders, Landing Plan, NPI's, Global HCR, RMA's, RTV's, Enterprise Open Order Reports and the Executive Summary up to date
- Using the following programs and spreadsheets
- (Visibility, Without Wire, CRM, ZAPP, Zaggi, Walmay, Order Management tools including using the US shipment tracker, Container Report, Power BI, BOX, VMWare, GP and the 940 Tool) Maintain open communication between Vendors, Logistics, Buyers, and Forecasters striving to always have 8 weeks of inventory on hand
- Track and follow through of all shipments.
Administrator/ Customer Service Support
eLearning Brothers
02.2014 - 02.2015
- Tracked all sales through extensive spreadsheets in excel, support to customers, supported a sales team of 15
- Inside sales, Keeper, Zendesk, Google Voice, CMS, ran and balanced credit card transactions
- QuickBooks, Deposits, and balance of QuickBooks, Set up accounts, renewals Conference specials
- Invoicing
- Payouts to Infuse Medical, affiliates, Graphics partner, Interaction Builder partner
- All financial Executive reporting and tracking
- Travel plans and scheduling
- Assisted with A/P, A/R and Payroll Misc
- Cleaning, maintenance of building and errands for staff.
Administrative Clerical Accounting
Sysco Foods
05.2013 - 01.2014
- Responsible for processing and posting of customer invoices and payments and other related A/R functions as well as other tasks assigned by supervisor
- Receive, reconcile, and process all customer invoices
- Correct/resolve invoice discrepancies/issues
- Reconcile short pays and skipped invoices
- Scan/File all customer invoices
- Apply cash/checks to customer accounts
- Print, email customer A/R (Accounts Receivable) Statements
- Prepare A/R (Accounts Receivable) reporting
Administrative Assistant/ Procurement Specialist
FodderTech America
08.2012 - 02.2013
- Handled all purchasing for complete Fodder Systems and shipped all over the World
- Packaged, Shipped, Traced, completed Purchase Orders
- Managed all customers & vendors billing, accounts receivable, bill of lading, receipts, and all other cash applications to run the company efficiently
- Kept Inventory up to date and organized (Over thousands of Parts and Equipment) Assisted with executive administrative tasks assigned, including, correspondence with top clients and building client relationships, conducting research, preparing reports, handling all information requests.
New Accounts
Adecco/Morgan Stanley
02.2012 - 07.2012
- Onboard and maintain client accounts, including collecting client information and required documentation, capturing and assessing risk
- Input orders and set up personal accounts in Morgan Stanley system at the direction of clients and/or Financial Advisor(s)
- Maintained accurate records of all new account transactions, ensuring compliance and regulations.
Administrative Assistant
Innovasis
06.2011 - 01.2012
- Duties included accounts receivable and payable, invoicing, assisted with payroll, reimbursements to customers, including collections, to keep vendors within their net obligations
- Filled orders and handled many executive administrative tasks.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
Hired for Payroll, became Cake decorator / Baker
Harris Teeter
07.2010 - 06.2011
- Enhanced customer satisfaction by designing and executing visually appealing customized cake orders.
- Improved bakery sales by creating innovative cake designs for holidays and special events.
- Developed a loyal clientele through exceptional customer service and high-quality cake decorations.
- Responsible for baking products according to standards and processing/packaging/stocking Fresh Foods products according to Fresh Foods Standards, cleaning work areas, providing customer service, unloading stock, and reloading salvage.
Accounting Administrator
AccountTemps/ Unitek
01.2009 - 04.2010
- Prepared weekly billing database and finalized billing summary adjustments prior to billing upload
- Researched and resolved billing issues
- Assist with credit and rebilling process
- Process credit card payments, ensure payment application and resolve discrepancies
- Assist in daily cash application and collections with commercial, company & individual customers as needed.
Front End Receptionist
Account Temps/ US Foods
08.2008 - 04.2009
- Greet and direct visitors to the correct department
- Answer multi-line phones and process inbound and outbound mail
- Assist associates with invoicing and filing, as well as misc
- Paperwork and data entry
- Assist HR with the hiring process, including testing for new applicants.
Cashier III/ Research
Select Portfolio Servicing
01.2007 - 09.2007
- Ensured borrowers payments were logged and processed timely and accurately
- Researched missing payments and resolved quickly by assisting Customer Service in correcting vendor queries regarding missing payments
- Collected or arranged payment schedules from large insurance companies as well as individuals
- Reconciled & balanced accounts, deposits, scanned documents & entered payments in the corp
- System.
Education
High School Diploma -
Davis High School
Kaysville, UT05.1981
Skills
- Proficiency in Microsoft Office products
- Proficient in CRM, ZAPP, Visibility, Zaggi, Great Plains, 940 tool, ULinc, BOX, Power BI, Points, Points Reporting, (Expense, Preparation & Analysis)
- Collections
- Procurement Specialist
- Customer Service
- Inventory Management
- Data Entry
- Office Administration
- Accounting Skills
Timeline
Client Administrative Representative
Pitney Bowes
08.2023 - 12.2023
Order Fulfillment Manager
ZAGG
02.2022 - 10.2022
Directors Administrative Assistant/Trainer
Accelerated Training
08.2016 - 02.2023
Administrator/ Customer Service Support
eLearning Brothers
02.2014 - 02.2015
Administrative Clerical Accounting
Sysco Foods
05.2013 - 01.2014
Administrative Assistant/ Procurement Specialist
FodderTech America
08.2012 - 02.2013
New Accounts
Adecco/Morgan Stanley
02.2012 - 07.2012
Administrative Assistant
Innovasis
06.2011 - 01.2012
Hired for Payroll, became Cake decorator / Baker
Harris Teeter
07.2010 - 06.2011
Accounting Administrator
AccountTemps/ Unitek
01.2009 - 04.2010
Front End Receptionist
Account Temps/ US Foods
08.2008 - 04.2009
Cashier III/ Research
Select Portfolio Servicing
01.2007 - 09.2007
High School Diploma -
Davis High School
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