Summary
Overview
Work History
Education
Skills
Timeline
Generic

Susan Huntington

Ashburn,DC

Summary

Driven Administrative Assistant II with a proven track record at Baker Equipment and Materials, adept in billing, electronic file organization and maintaining meticulous records. Excelled in streamlining operations, enhancing efficiency by introducing a spreadsheet system adopted company-wide. Demonstrates exceptional customer service and problem-solving skills, fostering professional relationships and improving data accuracy

Overview

33
33
years of professional experience

Work History

Administrative Assistant II

Baker Equipment and Materials
03.2021 - 10.2024
  • Was in charge of processing formwork rentals, billing for damages and crediting when needed.
  • Assisted in the equipment department by processing work orders and equipment rentals
  • Processed and billed drivers' hours with a spreadsheet I created which was adopted by other BEAM offices
  • Provided corporate with receipts and coding information for purchases made with the credit card.
  • Handled FedEx and UPS Shipping/Receiving
  • Delivered excellent customer service through prompt responses to client billing inquiries and addressing concerns effectively.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Assisted with human resources tasks such as updating employee/drivers' files
  • Assisted in onboarding new employees and drivers
  • Collaborated on special projects as assigned by leadership
  • Maintained inventory of office supplies and placed orders.
  • Developed filing system for documents, preserving important company records and improving access to information.
  • Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Continually developed methods for improving accuracy with recordkeeping, and data entry for increased efficiency.
  • Opened and properly distributed incoming mail


Logistics Coordinator

Booz-Allen & Hamilton
09.2018 - 06.2019
  • Provided daily support of the McLean learning lab: opened the facility, maintained and tracked supplies, provided customer service to all employees who visited and attend trainings at the lab and assisted instructors.
  • Interacted with employees across the region and at various levels on a regular basis.
  • Provided weekly coordination and support to one of the largest Booz Allen programs, LAUNCH (their new hire orientation which on average is 100-120 employees weekly).
  • Regularly prepared spreadsheets on Excel, entered, tracked and scheduled courses on Taleo, corresponded with employees, vendors and caterers using Outlook, attended Skype meetings and regularly used Sharepoint and EMS to gather needed information with regard to courses.
  • Supported A/V equipment and loaded Power Point presentations throughout the lab.

Owner/Operator

Aromatherapy Natural Cleaning
04.2015 - 09.2018
  • Built a website
  • Tracked business and clients using Quick Books
  • Ordered and tracked supplies.
  • Marketed the business using social media and Care.com.
  • Started and ran a business as a full-time home cleaner and organizer.
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.

Administrative Assistant

Huntington Electric Company, Inc
03.1992 - 03.2016


  • Family owned business where I provided support in an office/administrative role as needed.
  • Entered invoices and assisted with accounts receivable using Quick Books
  • Assisted with payroll.
  • Obtained county permits.
  • Processed payments, mail and made deposits.

Education

Bachelor of Arts - Psychology

George Mason University
Fairfax, VA
08.1990

High School Diploma -

James Madison High School
Vienna, VA
06.1984

Skills

  • Billing/Crediting/Invoice Processing
  • Customer Service/Relations
  • Administrative Support
  • Microsoft Word, Excel and Outlook
  • Electronic File Organization/Data Entry
  • Problem Solver/Organizational skills
  • Documentation and Recordkeeping
  • Database entry/Electronic Filing

Timeline

Administrative Assistant II

Baker Equipment and Materials
03.2021 - 10.2024

Logistics Coordinator

Booz-Allen & Hamilton
09.2018 - 06.2019

Owner/Operator

Aromatherapy Natural Cleaning
04.2015 - 09.2018

Administrative Assistant

Huntington Electric Company, Inc
03.1992 - 03.2016

Bachelor of Arts - Psychology

George Mason University

High School Diploma -

James Madison High School

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Susan Huntington