Susan Hutchens
Hazel Green,AL
Summary
Knowledgeable specialist with several years' of proficient experience in terms of development and delivery. Adept in following industry terms, specific conditions, regulatory and legal compliance and general contract practices. Familiar with contract forms, regulatory memos, schedules, amendments and guidelines.
Overview
17
17
years of professional experience
Work History
Credentialing Analyst
AMN Healthcare, LLC
San Diego, United States
06.2021 - 07.2024
- Hours per week: 40
- Analyzed travel workers' qualifications using AMIE to confirm facility, state, federal, and company regulations were met.
- Gathered data from Power BI to Collect and process data for updating and presenting Excel spreadsheets to multiple organizations.
- Effectively applied organizational, collaborative and technical skills using Microsoft software including Teams, Word, Excel and PowerPoint.
- Other applications such as Medefis and ShiftWise were supplemental in directives to assure facility's were able to review all credentialing related documentation.
Supply Chain Manager
Drs4Drs
Decatur, United States
08.2020 - 01.2021
- Hours per week: 40
- Managed procurement of logistic supplies for multiple healthcare affiliates nationwide by monitoring orders through drs4drs.otto software.
- Implemented Excel spreadsheet to track statistics for product ordering and delivery confirmation.
- Successfully utilized Microsoft Word, Excel, and Outlook technology to coordinate needs and product demands.
Design Consultant
Heritage Kitchen + Bath
Huntsville, United States
09.2018 - 07.2020
- Hours per week: 40
- Interacted directly with customers in both commercial and residential building markets to provide top-quality customer service.
- Engaged in frequent meetings with product representatives to discuss specification dynamics and acquire knowledge of new product details.
- Ensured items were processed through EPIC ordering system to assure availability and delivery schedule would be effective for project completion.
- Tracked delivery forecast to notify contacts of any delays.
- Valued use of Microsoft Outlook Word, Excel, PowerPoint and EPIC software to successfully fulfill building project demands.
Supervisor Sterile Processing
Huntsville Hospital
Huntsville, United States
09.2017 - 09.2018
- Hours per week: 40
- Assisted logistics manager in overseeing sterilization process of nighttime staff.
- Executed strategies to ensure optimal readiness of surgical instruments for upcoming day.
- Monitored inventory to ensure availability was met for surgical case load.
- Coordinated and organized delivery patterns, ensuring on-time deliveries for surgery schedule.
- Conducted staff training sessions to ensure familiarity with hospital policy for techniques and safety guidelines.
Medical Sales Associate
Southern Orthopedic
Atlanta, United States
08.2015 - 12.2016
- Hours per week: 50
- Established professional rapport with several Orthopedic surgeons in North Alabama region.
- Instructed training sessions and reports to educate staff on utilization of medical implants.
- Delivered advanced directives on use of orthopedic implants during surgical procedures.
- Successfully coordinated delivery of required surgical instruments.
- Implemented HIPAA guidelines for secure handling of patient information in document processing.
- Effectively utilized Microsoft Outlook Word, Excel, PowerPoint along with private and hospital chart documentation software to optimize surgical planning.
Medical/Surgical Assistant
The Orthopedic Center
Huntsville, United States
04.2007 - 08.2015
- Hours per week: 50
- Offered support in clinical and surgical settings alongside Orthopedic Traumatologist.
- Ensured proper coordination of patient visits and surgical procedures with thorough documentation and chart review.
- Monitored updates in HIPAA guidelines, coding, and surgical protocol to assist in physician's billing documentation.
- Skilled in utilizing various computer programs such as Microsoft Outlook, Word, Excel, PowerPoint, along with private and hospital charting documentation software.
Education
Some College (No Degree) - Some College (No Degree)
Calhoun Community College
Huntsville, ALCertificate - Surgical Technology
Huntsville Hospital School of Surgical Technology
Huntsville, ALTechnical Certificate - Medical Assistant
Virginia College
Huntsville, ALSkills
- Analyze Problems
- Identify Significant Factors
- Organize Work
- Gather Pertinent Data
- Recognize Solutions
- Convey Information
- Data Organization
- Research Alternate Techniques
- Address Technical Issues
- Deliver Presentations
- Manage Process to Completion
- Follow Up to Confirm Success
Job Training
- California Consumer Privacy Act (CCPA) Essential Training, 05/09/2024
- Tips for Better Business Writing, 03/19/2024
- Quality Standards in Customer Service, 03/19/2024
- Customer Service Foundations, 03/19/2024
- Critical Thinking, 10/02/2023
- OneNote Tips and Tricks, 06/14/2021
- Decision-Making Strategies, 06/09/2021
- Improving Your Judgement for Better Decision-Making, 06/09/2021
References
- Jordan Clark, 480-489-1877, mjordanclark@gmail.com
- Heather Helton, 256-604-3224, Heather.L.Helton2.civ@army.mil
- Lindsey Mack, 256-797-8555, lindseytaylormack@gmail.com
- Elsa Lopez, 619-244-6077, elsa.lopez@amnhealthcare.com
- Damion Andrade, 619-603-3621, Damion.andrade@amnservices.com
- Ginger Knowles, 256-6682-2851, ginger.knowles16@gmail.com
Timeline
Credentialing Analyst
AMN Healthcare, LLC
06.2021 - 07.2024
Supply Chain Manager
Drs4Drs
08.2020 - 01.2021
Design Consultant
Heritage Kitchen + Bath
09.2018 - 07.2020
Supervisor Sterile Processing
Huntsville Hospital
09.2017 - 09.2018
Medical Sales Associate
Southern Orthopedic
08.2015 - 12.2016
Medical/Surgical Assistant
The Orthopedic Center
04.2007 - 08.2015
Some College (No Degree) - Some College (No Degree)
Calhoun Community College
Certificate - Surgical Technology
Huntsville Hospital School of Surgical Technology
Technical Certificate - Medical Assistant
Virginia College
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