Susan Jillson MSW LISW-CP
Huger,SC
Summary
Dynamic clinical leader with extensive experience at Thriveworks Counseling specializing in evidence-based practices and staff development. Proven track record in enhancing patient outcomes through critical thinking and effective communication. Successfully implemented process improvements, resulting in increased client satisfaction and optimized care delivery. Committed to fostering teamwork and ethical practice.
Overview
2026
2026
years of professional experience
Work History
Lead Clinician
Thriveworks Counseling And Coaching
Mt. Pleasant, SC
2019 - Current
- Collaborated with interdisciplinary teams to coordinate comprehensive care for clients.
- Analyzed client feedback to identify areas for service improvement and implement necessary changes.
- Evaluated program effectiveness using data-driven approaches, identifying opportunities for process improvements and client outcome enhancements.
- Conducted assessments to identify patient strengths, challenges, and appropriate treatment interventions.
- Developed customized treatment plans, addressing individual client needs and goals.
- Educated patients and family members about various topics such as communication techniques or strategies to cope with and avoid personal misunderstandings.
Clinical Supervisor
Recovery Network Of Programs-New Prospects
Bridgeport, CT
05.2014 - 03.2019
- Led clinical team in implementing evidence-based practices to enhance patient outcomes.
- Developed treatment plans tailored to individual client needs, fostering therapeutic progress.
- Supervised and mentored junior clinicians, promoting professional development and adherence to best practices.
- Conducted regular case reviews to ensure compliance with regulatory standards and quality assurance protocols.
- Facilitated group therapy sessions, fostering a supportive environment for personal growth.
- Established effective communication channels among team members to promote knowledge sharing and collaborative problem solving.
- Maintained compliance with industry regulations through regular audits of clinical records and practices.
- Enhanced patient care by implementing evidence-based practices and treatment modalities.
- Increased staff retention by promoting a positive work culture focused on collaboration and continuous learning.
- Developed strong working relationships with referral sources, resulting in increased referrals from partner agencies.
- Managed scheduling and resource allocation, optimizing clinic operations for efficiency and effectiveness.
Education
Master of Social Work - Social Work
Fordham University
Bronx, NYJournalism And Mass Communication
Boston University
Boston, Massachusetts, MASkills
- Caseload management
Ethical practice
Staff development
Performance improvement
Patient care management
Clinical decision making
Evidence-based practice
Teamwork
Teamwork and collaboration
Problem-solving
Multitasking
Critical thinking
Active listening
Effective communication
Relationship building
Clinical documentation
Caseload management
Timeline
Clinical Supervisor
Recovery Network Of Programs-New Prospects
05.2014 - 03.2019
Lead Clinician
Thriveworks Counseling And Coaching
2019 - Current
Master of Social Work - Social Work
Fordham University
Journalism And Mass Communication
Boston University