Work Preference
Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Timeline
Generic
Open To Work

Susan J. Landry

Gardner,USA

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Desired Job Title

Senior Project ManagerProgram ManagerProgram Coordinator

Work Type

Full Time

Location Preference

RemoteOn-Site
Location: Massachusettsnew hampshirerhode islandconnecticutmaine
Open to relocation: Yes

Salary Range

$118000/yr - $140000/yr

Important To Me

Work from home optionPaid time off401k matchPaid sick leaveHealthcare benefitsCompany CultureWork-life balancePersonal development programsCareer advancement

Summary

Senior project manager with over 12 years of experience in leading complex projects and fostering team collaboration. Expertise in tracking performance metrics, conducting risk assessments, and implementing strategic initiatives. Achievements include improved project outcomes and enhanced customer satisfaction.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Senior Project Manager

StarCompliance
Rockville, MD
06.2023 - Current
  • Manages projects from small initiatives to enterprise-level implementations, ensuring alignment with strategic objectives.
  • Develops project plans that aligned with statements of work and change orders.
  • Utilizes project management tools to facilitate collaboration among stakeholders, improving communication and project alignment.
  • Conducts regular meetings with teams and stakeholders to address deadlines and mitigate risks.
  • Tracks key performance indicators and project health weekly, providing insights for timely decision-making.
  • Submits weekly reports detailing risk assessments and project progress to leadership.
  • Coordinates timelines and deliverables across various teams for optimal efficiency.
  • Cultivates relationships through consistent verbal and written communication.
  • Monitors project progress, identified risks and took corrective action as needed.

Senior Project Manager

Leominster Credit Union
Leominster, MA
01.2013 - 01.2023
  • Managed complex project $2MM+ transformative core and digital conversion program from 2020 - 2022.
  • Negotiated 14 new conversion-related contracts to establish equitable terms from 2019-2020.
  • Managed core migration from 2015 to 2016.
  • Managed interdependencies among projects, programs and portfolios that supported the Credit Union’s strategy in collaboration with the executive team, internal and external stakeholders.
  • Led cross-functional teams to enhance project delivery at Credit Union.
  • Monitored progress of projects against established timelines and budgets.
  • Coordinated resources across multiple departments and teams to ensure successful completion of projects.
  • Established best practices for managing complex projects successfully.
  • Coordinated with stakeholders to define project scope, objectives and deliverables.
  • Managed changes to project scope, project schedule, and project costs using appropriate verification techniques.
  • Completed thorough risk assessments and deployed management and response strategies to prevent roadblocks.
  • Engaged in annual strategic planning meetings with executives and middle management to help ensure projects aligned with the Credit Union’s objectives.
  • Developed and proposed $1MM annual budget for IT department, aligning resources with strategic objectives.
  • Defined strategy, vision, and daily workflows across departments through automation initiatives and process upgrades.
  • Implemented automation efforts that streamlined processes and procedures reducing manual labor by more than 10% annually.
  • Implemented a new Vendor Management tool that greatly improved the vendor review process for the entire credit union. This process also identified redundant services across vendors; ultimately saving money for the Credit Union.
  • Received “President’s Award” in 2015 because of consistently going above and beyond the role as a Project Manager.

Commercial Credit Analyst

Leominster Credit Union
Leominster, MA
01.2010 - 01.2013
  • Underwrote traditional and SBA commercial loans ranging from $10,000 to $1 million.
  • Supported business lending through loan underwriting, servicing, and portfolio administration to optimize credit decisions.
  • Reviewed financial statements to evaluate creditworthiness and risk levels.
  • Analyzed economic trends, competitive strategies, and regulatory changes to enhance credit portfolio performance.
  • Recommended debt capacity levels based on thorough financial data analysis.
  • Prepared detailed credit proposals for review by senior management.
  • Collaborated with loan officers to evaluate loan proposals and structure terms that aligned with risk assessment.

Commercial Underwriter

Octant Business Services LLC.
Littleton, MA
01.2007 - 01.2010
  • Evaluated commercial loan applications to determine creditworthiness, facilitating informed lending decisions.
  • Underwrote traditional and SBA commercial loans from $10,000 to $3 million, ensuring alignment with risk guidelines.
  • Supported business lending through loan underwriting and portfolio administration, enhancing service delivery for multiple credit unions.

Commercial Underwriter

FLAGSHIP BANK
Worcester, MA
01.2006 - 01.2007
  • Underwrote traditional and SBA commercial loans, ensuring alignment with risk parameters and client needs.
  • Reviewed financial statements, tax returns, and credit reports to identify risk factors and inform underwriting decisions.
  • Analyzed risk factors to establish suitable coverage terms for diverse clients.
  • Evaluated insurance applications for accuracy and completeness, improving decision-making efficiency.
  • Ensured compliance of all documentation with legal standards prior to loan approval or denial.
  • Participated in training sessions to enhance underwriting expertise and industry knowledge.

Education

Bachelor of Arts (BA) - Communications

University of New Hampshire
Durham, NH
Durham, NH

Skills

  • Project leadership and scheduling
  • Stakeholder engagement
  • Cross-functional collaboration
  • Budget management
  • Risk management
  • Resource optimization
  • Microsoft Project, Smartsheet, Jira, and Office tools
  • Team collaboration
  • Change management
  • Client interfacing
  • Project resource recommendations
  • Purchasing and procurement
  • Organizational effectiveness
  • Communication proficiency
  • Meeting facilitation
  • Project planning and management
  • Scrum framework
  • Project scheduling
  • Budget development
  • Technical planning

Personal Information

Title:  SENIOR PROJECT MANAGER

Certification

  • PMP

Timeline

Senior Project Manager

StarCompliance
06.2023 - Current

Senior Project Manager

Leominster Credit Union
01.2013 - 01.2023

Commercial Credit Analyst

Leominster Credit Union
01.2010 - 01.2013

Commercial Underwriter

Octant Business Services LLC.
01.2007 - 01.2010

Commercial Underwriter

FLAGSHIP BANK
01.2006 - 01.2007

Bachelor of Arts (BA) - Communications

University of New Hampshire

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Susan J. Landry