Susan JOHNSON
Niangua,MO
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
18
18
years of professional experience
Work History
Pre Trial Services Officer
Judicial Service of the Ozarks
Ozark, Missouri
05.2023 - Current
- Implemented strategies to take advantage of new opportunities.
- Monitored and reported on operational performance.
- Maintained positive working relationship with fellow staff and management.
- Audited company's legal documents to verify compliant policies and procedures.
- Ensured the security and confidentiality of sensitive information.
- Conducted performance evaluations and provided constructive feedback.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Enforced compliance with regulatory standards and company policies.
- Responded promptly to customer inquiries or complaints in a polite manner.
- Organized client meetings to provide help, drug testing, help for counseling.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Court Bailiff
Roye Cole
Marshfield, Missouri
04.2019 - 05.2023
- Served subpoenas to enforce court orders and ensure compliance with judicial directives.
- Administered oaths to witnesses before they testified in court proceedings.
- Collected evidence such as exhibits and other materials for presentation during trials or hearings.
- Managed courtroom proceedings by announcing recesses, verifying attendance of all parties involved, and handling objections from attorneys.
- Enforced courtroom rules of behavior to eliminate disruptions.
- Ensured courtroom security by maintaining order and decorum in the court.
- Patrolled interior and exterior of courthouse to secure premises.
- Performed searches of individuals entering the courthouse for weapons or contraband items.
- Escorted jury to areas outside of courtroom to prevent jury contact with public.
- Monitored activities occurring outside of the courtroom such as parking lot disputes or disturbances among spectators.
- Screened persons entering courthouse with magnetometers to retain unauthorized firearms and contraband.
- Applied training and non-lethal tools such as stun cuffs to maintain prisoner security.
- Delivered official documents from one party to another within a specified time frame.
- Supported judge activities by calling court to order, announcing entrances and responding to requests.
- Attended training sessions periodically to stay current on changes in laws pertaining to bailiff responsibilities.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Detention Officer
Webster County Sheriffs Office
Marshfield, Missouri
05.2007 - 04.2010
- Interviewed different victims, witnesses and suspects to gather and record information for ongoing and future investigations.
- Participated in training sessions designed to improve job performance or learn new techniques.
- Maintained records of prisoners' identification and charges.
- Enforced disciplinary action when appropriate according to established guidelines.
- Performed administrative duties such as filing, data entry, mail sorting and answering telephones.
- Enforced facility rules and regulations, applying disciplinary measures in accordance with policies.
- Assisted in the intake of new inmates, ensuring all necessary paperwork was completed and filed correctly.
- Monitored conduct of prisoners in housing unit or during work or recreational activities to prevent escape or violence.
- Conducted searches of cells for contraband items such as drugs, weapons or other prohibited materials.
- Searched prisoners and vehicles and conducted shakedowns of cells for valuables and contraband.
- Escorted detainees to court hearings, medical appointments, and other off-site locations securely.
- Coordinated visitation schedules, facilitating detainee interaction with family and legal counsel.
- Conducted searches of detainees and cells for contraband, following strict security procedures.
- Performed head counts, checking cells for missing inmates.
- Transported inmates to court, doctor appointments and work sites.
Education
Associate of Science - Criminal Justice
Ozarks Technical Community College
Springfield, MO05-2012
Skills
- Evidence storage
- Court appearances
- Inform Judge's, Lawyer's of Clients
- Drug Testing, Council Clients, Listen to clients for guidance
- Community relations
- In-court testifying
Timeline
Pre Trial Services Officer
Judicial Service of the Ozarks
05.2023 - Current
Court Bailiff
Roye Cole
04.2019 - 05.2023
Detention Officer
Webster County Sheriffs Office
05.2007 - 04.2010
Associate of Science - Criminal Justice
Ozarks Technical Community College