Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Susan  Johnson

Susan Johnson

Loss Control Inspector
CA

Summary

Adept at leveraging Risk Analysis Expertise and exceptional communication skills, I significantly enhanced safety and efficiency at Progressive Real Estate Services. My background includes pioneering advanced inspection software use, reducing loss ratios, and cultivating strong client relationships, demonstrating a blend of technical proficiency and interpersonal acumen.

Experienced loss control professional with strong focus on risk assessment and mitigation. Skilled in conducting thorough inspections, identifying potential hazards, and implementing effective safety protocols. Known for reliable team collaboration, adaptability to changing needs, and delivering consistent results. Proficient in regulatory compliance, accident investigation, and safety training.

Overview

14
14
years of professional experience

Work History

Loss Control Inspector

Progressive Real Estate Servic
01.2019 - Current
  • Increased efficiency in reporting, utilizing advanced inspection software tools for accurate documentation.
  • Improved safety standards for clients by providing comprehensive recommendations to mitigate risk.
  • Developed customized reports for clients that highlighted key findings from inspections and outlined actionable steps to improve safety measures.
  • Assisted businesses in reducing workers'' compensation claims by implementing targeted safety initiatives based on inspection findings.
  • Enhanced company reputation by maintaining a high level of professionalism during on-site inspections.
  • Ensured accurate record-keeping and timely submission of inspection reports, allowing clients to make informed decisions regarding risk management strategies.
  • Promoted compliance with industry regulations and best practices through regular training sessions for clients'' employees.
  • Evaluated effectiveness of current safety programs, suggesting improvements based on latest research and technology advancements.
  • Consistently met or exceeded performance metrics set forth by management, demonstrating dedication to excellent service delivery.
  • Established strong relationships with clients, providing exceptional customer service during the inspection process.
  • Mentored junior inspectors, sharing knowledge and experience to develop their skills in the field.
  • Utilized extensive knowledge of OSHA guidelines to ensure adherence to workplace safety standards during all inspections.
  • Reduced loss ratios by conducting thorough inspections and identifying potential hazards.
  • Prepared reports for clients and underwriters regarding property loss features and recommendations for improvement and future needs.

Licensed Real Estate Agent

Keller Williams
02.2017 - 01.2019
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Hosted open houses and private showings to showcase properties effectively, ultimately securing offers from interested parties.
  • Assisted clients in navigating complex real estate transactions, guiding them through every step of the process.
  • Coordinated inspections, appraisals, repairs, and other steps in the transaction process as required by buyer or seller needs for smooth closings.
  • Built lasting relationships with fellow agents, brokers, attorneys, inspectors, and other industry professionals to create an extensive professional network that benefited clients.
  • Provided ongoing guidance and support to clients during the post-closing period, ensuring their transition into homeownership was seamless.
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Compared recently sold area properties to determine competitive market prices.
  • Implemented effective time management strategies to balance multiple transactions concurrently, resulting in increased productivity and client satisfaction.
  • Managed transaction timelines to ensure deadlines were met and deals closed on time, leading to satisfied clients and repeat business.
  • Confirmed compliance with federal and state laws to enforce regulations and monitor sales.
  • Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
  • Generated new leads through networking events, referrals, and social media marketing efforts.
  • Prepared all necessary documents related to real estate transactions, ensuring compliance with legal requirements and industry standards.
  • Performed comparative market analyses to determine optimal listing prices for sellers, maximizing profitability while minimizing time on the market.
  • Educated first-time homebuyers on the intricacies of the home buying process, empowering them to make informed decisions throughout their purchase journey.
  • Expanded referral network by delivering exceptional results for clients and fostering strong relationships with industry partners.
  • Interviewed clients and generated lists of potential properties meeting specific requirements from available listings.
  • Negotiated favorable contract terms for clients by leveraging market knowledge and strong interpersonal skills.
  • Conducted thorough property research to identify potential issues or concerns prior to submitting offers on behalf of buyers, mitigating risk and preventing costly mistakes.
  • Collaborated with mortgage professionals to ensure a smooth financing process for clients, resulting in successful transactions.
  • Negotiated, facilitated, and managed real estate transactions.
  • Reviewed market research data and changed sales plans accordingly.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Advertised client properties through websites, social media, and real estate guides.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Presented purchase offers to sellers for consideration.
  • Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
  • Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
  • Reviewed and executed confidential documents, contracts and disclosures.
  • Performed home evaluations and developed competitive market analysis for individual homes.
  • Coordinated appointments to show tenants and buyers prospective homes.
  • Appraised commercial properties, maintaining accuracy and employing knowledge of area markets for accuracy.
  • Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.

Licensed Real Estate Agent

Johnson Real Estate and Commercial Brokerage
07.2011 - 02.2017
  • Assisted clients in navigating complex real estate transactions, guiding them through every step of the process.
  • Coordinated inspections, appraisals, repairs, and other steps in the transaction process as required by buyer or seller needs for smooth closings.
  • Built lasting relationships with fellow agents, brokers, attorneys, inspectors, and other industry professionals to create an extensive professional network that benefited clients.
  • Provided ongoing guidance and support to clients during the post-closing period, ensuring their transition into homeownership was seamless.
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Compared recently sold area properties to determine competitive market prices.
  • Implemented effective time management strategies to balance multiple transactions concurrently, resulting in increased productivity and client satisfaction.
  • Managed transaction timelines to ensure deadlines were met and deals closed on time, leading to satisfied clients and repeat business.
  • Confirmed compliance with federal and state laws to enforce regulations and monitor sales.
  • Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
  • Generated new leads through networking events, referrals, and social media marketing efforts.
  • Prepared all necessary documents related to real estate transactions, ensuring compliance with legal requirements and industry standards.
  • Performed comparative market analyses to determine optimal listing prices for sellers, maximizing profitability while minimizing time on the market.
  • Increased client satisfaction by providing exceptional customer service and maintaining strong communication throughout the buying or selling process.
  • Educated first-time homebuyers on the intricacies of the home buying process, empowering them to make informed decisions throughout their purchase journey.
  • Expanded referral network by delivering exceptional results for clients and fostering strong relationships with industry partners.
  • Interviewed clients and generated lists of potential properties meeting specific requirements from available listings.
  • Negotiated favorable contract terms for clients by leveraging market knowledge and strong interpersonal skills.
  • Conducted thorough property research to identify potential issues or concerns prior to submitting offers on behalf of buyers, mitigating risk and preventing costly mistakes.
  • Collaborated with mortgage professionals to ensure a smooth financing process for clients, resulting in successful transactions.
  • Negotiated, facilitated, and managed real estate transactions.
  • Liaised between buyers and sellers to provide positive experiences for both parties.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Advertised client properties through websites, social media, and real estate guides.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Presented purchase offers to sellers for consideration.
  • Prepared and presented contracts and other legal documents to clients.
  • Performed home evaluations and developed competitive market analysis for individual homes.
  • Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
  • Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
  • Coordinated appointments to show tenants and buyers prospective homes.

Education

Bachelor of Science - Business Administration And Management

San Diego State University, San Diego, CA
  • Relevant Coursework: Business Management & Micro Business Systems
  • Professional Development: Interned with Prudential California Realty La Jolla, CA
  • Extracurricular Activities: Habitat for Humanity

Certification in Various Fields of Real Estate - Real Estate

Blair Black Realty Institute , San Bernardino, CA
  • Relevant Coursework: Real Estate Office Management, Real Estate Finance, Real Estate Appraisal, Real Estate Property Management, and Real Estate Practices.

Skills

  • Risk Analysis Expertise
  • Digital Marketing Strategy
  • Lockout/Tagout Standards Compliance
  • Real Estate Advertising Strategies
  • Personal protective equipment
  • Safety Incident Review
  • Real Estate Software Proficiency
  • Confined space entry
  • Home Financing Solutions
  • Real estate law
  • Regulatory Compliance Management
  • Lease Contract Management
  • Equipment Evaluation
  • Loss Prevention Techniques
  • Seller representation
  • Crane Safety Compliance
  • Real estate photography
  • Scaffold safety inspections
  • Property valuation
  • Fall protection systems
  • Tech-savviness
  • Excavation safety inspections
  • Property inspections
  • Workplace ergonomics
  • First-time homebuyers
  • Commercial property surveys
  • Fair housing regulations
  • Industrial hygiene assessments
  • Chemical hazard evaluation
  • Property inspection techniques
  • Fleet safety management
  • Safety regulation compliance
  • Respiratory protection programs
  • Environmental risk analysis
  • Fire safety inspections
  • Construction site inspections
  • Electrical safety inspections
  • Workers compensation evaluations
  • Machine guarding inspections
  • Ladder safety assessments
  • Customer service
  • Property management
  • Contract preparation
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent communication
  • Property information filing
  • Critical thinking
  • Clean driving record
  • Active California real estate license
  • Highly professional
  • CCTV systems
  • [State] association of realtors
  • Professional ethics
  • Appraisal procedures
  • Safety protocols
  • Virtual tour creation
  • Incident documentation
  • Self motivation
  • Lending
  • Risk assessment
  • Proficient in Microsoft office
  • Home inspections
  • Accomplished in commission sales
  • Real estate development
  • Rental management
  • Legal compliance
  • Fraud detection
  • Security training

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Loss Control Inspector - Progressive Real Estate Servic
01.2019 - Current
Licensed Real Estate Agent - Keller Williams
02.2017 - 01.2019
Licensed Real Estate Agent - Johnson Real Estate and Commercial Brokerage
07.2011 - 02.2017
San Diego State University - Bachelor of Science, Business Administration And Management
Blair Black Realty Institute - Certification in Various Fields of Real Estate , Real Estate
Susan Johnson Loss Control Inspector