Summary
Overview
Work History
Education
Skills
Timeline
Generic

Susan Johnson

Warwick,RI

Summary

Experienced with administrative tasks, including data entry and document management. Utilizes organizational skills to maintain efficient office operations. Track record of fostering collaborative workplace and ensuring accuracy in all tasks.

Organized and reliable administrative professional with strong focus on efficiency and precision. Skilled in managing office tasks, coordinating schedules, and maintaining records with accuracy. Known for strong teamwork and adaptability, ensuring seamless operations and achieving desired outcomes. Proficient in using office software and communication tools, always ready to support team goals and respond to changing needs.

Overview

25
25
years of professional experience

Work History

Administration Clerk

Athena Hospice
04.2025 - Current
  • Handled incoming phone calls and answered questions from callers.
  • Established and maintained standard office procedures to achieve demanding targets.
  • Reduced errors in data entry tasks through diligent attention to detail and thorough verification procedures.
  • Supported administrators by efficiently managing daily scheduling, appointment setting, and calendar organization.
  • Maintained confidentiality of sensitive information with strict adherence to company policies and procedures regarding data protection.
  • Typed, formatted and edited professional correspondence.

Secretary to the Chief of Surgery

VA Medical Center
01.2008 - Current
  • Maintaining calendars, scheduling appointments, extensive telephone and computer skills and usage. Knowledge in both CPRS and VISTA systems. Preparing payroll, preparing correspondence for outside and inside hospital. Preparing and assigning medical opinions as well as conducting and assigning peer reviews and tracking to ensure on time completion. Maintain Recording of minutes and preparing agendas for two hospital committees. Tracking and updating hospital policies. Receiving and assisting residents in obtaining computer access.
  • Medical Support Assistant on clinic floor. Scheduling patients for follow up appointments and required tests. Greeting patients. Extensive telephone and computer use.

Float secretary for in-house floors

Memorial Hospital of Rhode Island (The Cancer Center)
01.2003 - 01.2008
  • Transcribing orders in patients chart scheduling for appropriate tests. Maintain census on the floor. Scheduling transportation upon discharge.
  • Secretary to Chief of Cancer Center. Maintaining schedules, correspondence and scheduling meetings. Prepared payroll and ordering of supplies. Scheduled patients for chemo therapy treatments as well as follow up appointments and for required tests both inside and outside of hospital.

Option Care Home Care
01.2001 - 01.2003
  • Intake information from different local facilities received and appropriate staff would be assigned for home visits or infusion therapy. Would maintain contact with staff over weekend and holidays to ensure visits were completed. Extensive Computer and telephone knowledge and usage. Insurance verification.

Education

Master of Science - Forensic Psychology

Johnson & Wales University
Providence, RI

Bachelor of Science - Psychology

Johnson & Wales University
Providence, RI
05.2025

Skills

  • Data entry proficiency
  • Paperwork and documentation
  • Data entry
  • Telephone reception

Timeline

Administration Clerk

Athena Hospice
04.2025 - Current

Secretary to the Chief of Surgery

VA Medical Center
01.2008 - Current

Float secretary for in-house floors

Memorial Hospital of Rhode Island (The Cancer Center)
01.2003 - 01.2008

Option Care Home Care
01.2001 - 01.2003

Master of Science - Forensic Psychology

Johnson & Wales University

Bachelor of Science - Psychology

Johnson & Wales University

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Susan Johnson