Susan Johnson
Stars Drive-In
Odessa,TX
1
year of professional experience
- Dynamic carhop with a strong work ethic and drive-thru experience at Stars Drive-In.
- Excelled in enhancing guest satisfaction through effective communication and efficient service.
- Proven ability to multitask under pressure while training new team members and boosting sales of promotional items.
- Committed to maintaining high standards of cleanliness and order accuracy.
Work History
Carop
1 Year 5 Months- Delivered food and beverages promptly to vehicles, ensuring accurate order presentation.
- Processed customer payments and balanced cash drawer with attention to accuracy.
- Communicated special requests to kitchen staff to reduce order errors.
- Greeted guests courteously and provided responsive drive-in service.
- Maintained clean trays, service areas, and dining spaces throughout shifts.
- Replenished supplies and organized service equipment to support smooth operations.
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Operated headset communication system to take orders quickly and accurately from customers.
- Increased customer satisfaction by providing prompt and friendly service.
- Demonstrated flexibility in adapting to changes in work schedules or assignments as needed.
- Improved efficiency by restocking supplies during downtime periods between orders.
- Assisted in the training of new carhops, sharing best practices for success in the role.
- Cleaned and sanitized work areas and equipment to promote compliance with health and safety regulations.
- Answered guest questions and promoted special products.
- Communicated clearly with other employees to promote prompt preparation and delivery of food orders.
- Boosted sales of promotional items, informing customers about special offers.
- Trained new carhops in proper service techniques and company policies.
- Adapted quickly to new menu items and promotions to provide up-to-date information to customers.
- Fostered positive team environment by assisting coworkers during rush hours.
Education
High School Diploma
Skills
Good communication
Drive-thru experience
Strong work ethic
Flexible schedule
Beverage preparation
Guest satisfaction
Fast and efficient
Teamwork and collaboration
Works Well Under Pressure
Effective multitasking
Heavy lifting
Order taking
Timeline
Carop
Stars Drive-In
05.2025 - CurrentRead More
Penn Foster Online
High School Diploma
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