Susan J. Weaver
Bethlehem,PA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
38
38
years of professional experience
Work History
General Kitchen Aid
Bethlehem Area School District
08.2013 - Current
- Prepares breakfast and lunch prep and serves. Follow proper producers in cleaning and serving food. Maintains daily paperwork and temperature logs. Runs register and close out producers. Able to multitask and in a high volume environment.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Cashier/ Nutrition Service Aide
St. Luke's Hospiital Ander Campus
06.2014 - 10.2016
- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash register operations while maintaining accuracy in handling funds.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of checkout areas to enhance customer experience.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Operated cash register to record transactions accurately and efficiently.
Accounts Receivable Clerk
RMS/iQOR
11.2008 - 05.2011
- Company Overview: Outsourcing for companies accounts receivable and collections
- Outbound and incoming phone calls
- Part Time
- Processed customer invoices and payments efficiently to ensure timely collections.
- Reconciled accounts monthly, identifying discrepancies and resolving issues promptly.
- Developed streamlined workflows that improved collection timelines and reduced outstanding balances.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
- Made outbound calls to vendors and customers to discuss and resolve account needs.
- Reduced outstanding account balances through diligent follow-up on overdue invoices and negotiating payment arrangements with clients.
- Responded to inbound inquiries regarding accounts and payments.
- Maintained strict adherence to company confidentiality policies when handling sensitive financial data and personal information for clients.
- Posted customer payments by recording cash, checks, and credit card transactions.
- Followed up overdue payments and payment plans from clients to establish good cash flow.
- Monitored accounts to verify compliance with payment terms and schedules.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Negotiated payment arrangements with customers to establish timely receipt of payments.
Application Specialist – Receivable Management Service
RMS
01.1988 - 02.2006
- Duties included: conducting accounts receivable telephone calls to customers for prompt payment of past due invoices. Gathering and documenting data into proper systems per RMS customer requirements. Responsible for customer and team communication via e-mail, memorandums and voice mail.
- Full Time
Consultant for wholesale beauty supplies
Schoeneman Beauty Supply Company
07.1991 - 01.1998
- Duties included assisting customers in person and on the telephone. Ordering supplies for the store, checking in orders and maintaining adequate inventory of supplies.
Education
Licensed Cosmetologist -
Gordon Phillips Beauty School
Allentown, PA07.1988
High School - undefined
Freedom High School
Bethlehem, PA01.1987
Skills
- Good communication skills
- Able to follow through on projects independently and in a timely manner
- General PC skills
- Punctual and dependable
- Ability to multi task
- Willing to learn new skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Organizational skills
- Organization and time management
Timeline
Cashier/ Nutrition Service Aide
St. Luke's Hospiital Ander Campus
06.2014 - 10.2016
General Kitchen Aid
Bethlehem Area School District
08.2013 - Current
Accounts Receivable Clerk
RMS/iQOR
11.2008 - 05.2011
Consultant for wholesale beauty supplies
Schoeneman Beauty Supply Company
07.1991 - 01.1998
Application Specialist – Receivable Management Service
RMS
01.1988 - 02.2006
High School - undefined
Freedom High School
Licensed Cosmetologist -
Gordon Phillips Beauty School
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