Susan Karle

• Coordinated successful community outreach events to raise awareness about the clinic''s services and promote health initiatives.
• Streamlined communication between healthcare providers and patients, resulting in increased patient satisfaction rates.
• Documented clinic activities and updated medical records to ensure accurate patient information.
• Assisted front desk staff in registering and processing patients efficiently at the clinic.

• Oversaw daily operations of medical practice, ensuring compliance with healthcare regulations.
• Managed patient scheduling and appointment coordination to optimize clinic workflow.
• Addressed and remedied all patient or team member issues.
• Trained and mentored administrative staff on office procedures and best practices.

• Coordinated insurance verification processes, ensuring accurate patient billing and eligibility checks.
• Managed patient scheduling and appointment confirmations to optimize clinic workflow.
• Implemented electronic health record (EHR) systems for efficient patient data management.
• Trained new staff on administrative procedures and software applications for front desk operations.

• Assisted physicians with examinations and procedures to ensure patient comfort and efficiency.
• Administered patient care, including vital signs monitoring and medication preparation.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Sanitized, restocked, and organized exam rooms and medical equipment.

• Processed customer transactions accurately and efficiently, enhancing overall service quality.
• Assisted customers with account inquiries, providing timely and relevant information to meet their needs.
• Managed cash drawer effectively, maintaining balanced records while adhering to security protocols.

Assisted customers with groceries as bagger, ensuring efficient checkout.