Susan Kelley

Coach members in support of their desired behavior change. Regularly checks on members' progress in meeting personal and program goals.

• Administered medications and treatments in accordance with established protocols.
• Collaborated with interdisciplinary teams to optimize patient care plans.
• Monitored vital signs and documented changes in patient condition accurately.
• Educated patients and families on health management and disease prevention strategies.
• Mentored new nursing staff, fostering professional development and adherence to best practices.
• Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
• Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
• Improved patient satisfaction ratings by delivering compassionate and personalized care.
• Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
• Increased quality of care by participating in ongoing professional development opportunities such as workshops, conferences, and online courses.
• Provided emotional support to patients'' family members during critical incidents, strengthening overall trust in the healthcare team.
• Streamlined communication between patients, families, and healthcare providers to ensure comprehensive understanding of care plans.
• Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.

Worked as a float nurse between all four of their ICU's including General, Neuro, Cardiac, and Transplant Units.

Worked in Critical Care

A member of the Code Blue Team.

Charge Nurse of the ICU

Completed schedule for the ICU nurses

A member of the Employee Satisfaction Committee

Open Heart Recovery certified

Balloon Pump certified

Received certification for PRISMA, Continuous Dialysis

ACLS certified