Susan Kennedy
Portsmouth,VA
Summary
Compassionate Home Health Aide skilled in vital signs monitoring, patient support, and effective communication. Committed to enhancing client well-being through personalized care and adaptability.
Dedicated Home Health Aide with over four years of experience in patient care and emotional support. Proven ability to monitor vital signs, adapt care plans, and maintain meticulous documentation, ensuring a high standard of service and safety.
Adaptable and detail-oriented professional with extensive experience in home health care. Known for strong communication skills and commitment to patient well-being, ready to leverage expertise in providing compassionate, personalized assistance to enhance client quality of life.
Experienced with providing compassionate care and support to clients. Utilizes effective communication and empathy to enhance patient comfort and trust. Knowledge of managing daily living activities, medication administration, and patient safety protocols.
Overview
24
24
years of professional experience
Work History
Home Health Aide
KAHAK, INC.
Newtown, VA
04.2024 - 05.2025
- Assisted disabled clients to support independence and well-being.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
- Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
- Followed nutritional plans to prepare optimal meals.
- Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
- Provided transportation and appointments management.
- Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
- Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
Housekeeping Room Attendant
Hilton
Newtown, VA
03.2023 - 05.2024
- Ensured cleanliness and organization of guest rooms to maintain high standards of hospitality.
- Coordinated with team members to expedite room turnover and optimize cleaning schedules.
- Conducted inspections of cleaned rooms to verify adherence to quality standards.
- Implemented effective cleaning techniques to enhance guest satisfaction and comfort.
- Trained new staff on efficient housekeeping practices and company policies.
- Utilized chemical safety protocols to ensure safe handling of cleaning supplies and equipment.
- Addressed guest requests promptly, enhancing overall service experience during stays.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Developed strategies to improve workflow efficiency within the housekeeping department.
School Bus Attendant
Vinny Transport
Staten Island, NY
10.2017 - 05.2022
- Ensured student safety during transportation by monitoring behavior and adherence to guidelines.
- Assisted drivers with boarding and disembarking students, promoting smooth transitions.
- Communicated effectively with parents and school staff regarding schedules and student needs.
- Maintained cleanliness and organization of bus interiors for a positive environment.
- Conducted pre-trip inspections to ensure vehicle readiness and compliance with safety standards.
- Implemented feedback from parents and staff to improve service quality and reliability.
- Assisted students with special needs, ensuring their comfort and providing necessary accommodations for smoother transportation.
- Maintained a clean and organized bus environment, contributing to a positive experience for all passengers.
- Conducted regular safety checks on the bus, identifying potential issues and coordinating repairs with maintenance teams.
- Organized seating arrangements to maximize efficiency during boarding and disembarking processes.
- Worked with bus driver and parents to meet specialized needs of passengers.
- Enforced [State] safety guidelines for passenger transportation to keep children safe and driver free of distraction.
- Demonstrated proper use of wheelchair lift, wheelchair tie-downs and orthopedic devices for handicapped passengers.
- Provided physical assistance while loading and unloading passengers to promote safety and minimize delays at each route stop.
- Assisted administration with assignment of students to bus routes and prepared reports using [Software].
- Maintained clean and sanitary bus by cleaning and removing trash at end of each route.
Housekeeper
Hilton Garden Inn Hotel
Staten Island, NY
10.2013 - 03.2015
- Supervised daily housekeeping operations, ensuring adherence to cleanliness standards and operational guidelines.
- Trained and mentored junior staff in effective cleaning techniques and guest service excellence.
- Implemented efficient workflows for room preparation, enhancing turnaround time for guest check-ins.
- Conducted regular inspections to maintain quality control and identify areas for improvement in service delivery.
- Developed and maintained inventory management system for cleaning supplies, optimizing resource allocation.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Home Health Aide
Henry B Hucles Nursing Home
Brooklyn, NY
02.2005 - 09.2012
- Trained new aides on proper caregiving techniques and facility procedures.
- Advocated for residents' needs and preferences, fostering a supportive community environment.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
Home Health Aide
Palm Gardens Nursery Home
Brooklyn, NY
04.2001 - 05.2004
- Provided personal care assistance to residents, ensuring comfort and dignity during daily activities.
- Assisted with medication management, adhering to safety protocols and best practices.
- Monitored vital signs and documented changes in health status for nursing staff review.
- Collaborated with multidisciplinary teams to develop individualized care plans for residents.
- Implemented strategies to improve resident engagement and overall well-being through activities.
- Maintained cleanliness of living spaces, adhering to infection control standards consistently.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Provided mobility assistance such as walking and regular exercising.
- Managed complex wound care under the supervision of a registered nurse, facilitating timely healing processes.
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
- Scheduled and coordinated medical appointments.
Education
High School Diploma -
Midwood High School
Brooklyn, NY07-1998
Skills
- Patient care
- Meal preparation
- Personal hygiene assistance
- Feeding assistance
- Vital signs monitoring
- Bathing assistance
- Housekeeping
- Dressing assistance
- Light housekeeping
- First aid and safety
- Care plan management
- Mobility support
- Recording vital signs
- Client documentation
- Documentation
- Behavioral support
- Patient transportation
- Home safety assessments
- ADL support
- Wound care
- Care plan assessment
- Interpersonal communication
- Patient transport
- Medication organization
- Behavioral management
- Care plan adherence
- Medication administration
- Behavior redirection
- Schedule management
- Nutrition management
- Clinical quality program standards
- Safety procedures
- Emotional support
- Transportation assistance
- Client safety and first aid
- Personal care services
- Exercise program support
- Specialized dietary needs
- Nutritional meal preparation
- Community activities
- Basic housekeeping
- Special needs care
- Bathing support
- Emotional support and companionship
- Personal care aide
- Home health aide (HHA)
- Home health aide
- CPR/AED
- Certified in CPR/AED
- Appointment scheduling
- Home care aide
- Patient health assessments
- Home care aide (HCA)
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Home Health Aide
KAHAK, INC.
04.2024 - 05.2025
Housekeeping Room Attendant
Hilton
03.2023 - 05.2024
School Bus Attendant
Vinny Transport
10.2017 - 05.2022
Housekeeper
Hilton Garden Inn Hotel
10.2013 - 03.2015
Home Health Aide
Henry B Hucles Nursing Home
02.2005 - 09.2012
Home Health Aide
Palm Gardens Nursery Home
04.2001 - 05.2004
High School Diploma -
Midwood High School