Susan Kha
Carson City,NV
Summary
Dedicated to job title with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
11
11
years of professional experience
Work History
Policy Production Specialist
Western Title- Stewart Title (Remote)
07.2020 - 07.2024
- Typed official correspondence and reports from handwritten notes and other information sources.
- Checked completed work for proper spelling, grammar, punctuation and format.
- Used specialized techniques and shortcuts to improve typing speed and meet deadlines.
Front Desk, Receptionist
H&E Construction Inc
07.2016 - 05.2017
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Confirmed appointments, communicated with clients, and updated client records.
- Scheduled, coordinated and confirmed appointments and meetings.
- Maintained confidentiality of sensitive data to protect customer and business information.
Cashier
7 Eleven Gas Station/ Store
02.2015 - 07.2016
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Checked personal identifications during alcohol and tobacco sales.
Appliance Tech Support
Sunpentown International
01.2014 - 09.2014
- Ordered parts and maintained adequate inventory.
- Educated customers on use, care and adjustments of appliances.
- Facilitated repairs by disassembling defective and broken equipment.
- Disassembled, repaired and reassembled equipment in good working order.
Sandwich Maker, Cashier
Lee's Sandwich's
03.2013 - 09.2014
- Greeted guests, promoted specials, and took orders.
- Executed sandwich artistry duties with very low occurrence of errors.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Trained team members to prepare sandwiches and other items according to instructions.
Education
Outpatient Coding
American Academy of Professional Coders
GlobalDouglas High School
Minden, NV06.2017
Skills
- Medical Coding ( In process of Certification)
- RamQuest
- Resware
- Technical Support
- Front Desk Operations
- Microsoft Office
- Customer Assistance
- Scheduling Appointments
- Calendar Management
- Answer Telephone Calls
- Computer Proficiency
- Word Processing
- Greet Visitors
- Time Management
Timeline
Policy Production Specialist
Western Title- Stewart Title (Remote)
07.2020 - 07.2024
Front Desk, Receptionist
H&E Construction Inc
07.2016 - 05.2017
Cashier
7 Eleven Gas Station/ Store
02.2015 - 07.2016
Appliance Tech Support
Sunpentown International
01.2014 - 09.2014
Sandwich Maker, Cashier
Lee's Sandwich's
03.2013 - 09.2014
Outpatient Coding
American Academy of Professional Coders
Douglas High School
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