Susan K Hagen
Kansas City,MO
Summary
Experienced Accounting, Finance, and HR leader with a strong financial management background. Proven success in managing internal accounting, improving controls, and optimizing systems. Proficient in accounting, budget administration, and payroll. Highly skilled Senior Accountant with background in managing financial procedures and coordinating accounting operations. Strengths include conducting detailed financial analysis, enhancing internal controls, and ensuring regulatory compliance. Have led teams to improve financial efficiency and accuracy in previous roles.
Overview
25
25
years of professional experience
Work History
Controller
Credit Law Center
Remote
05.2024 - 05.2025
- Analyzed financial data and generated accurate financial statements on a monthly basis.
- Oversaw financial reporting, accounts payable and receivable, asset coordination, account management and budgets.
- Reconciled customer accounts and maintained accurate records.
- Administered and calculated withholding and deductions associated with net earnings.
- Reconciled payroll discrepancies by reviewing time sheets, production charts and wage tables.
Accounting Manager
Whipz Auto Dealer Startup
, Remote
09.2020 - 01.2024
- Received and recorded cash, checks and transfers.
- Matched orders with invoices and recorded required information.
- Maintained accurate financial records and reports for the dealership.
- Implemented program to create daily spreadsheets and streamline financial reporting.
- Evaluated and approved billing invoices and expense reports to monitor and ensure cash flow and cost containment.
Office Manager/HR (closed) Hybrid
Sterling Custom Coach builders
03.2017 - 09.2020
- Responsible for all aspects of Accounting HR Reports and reporting to corporate every week in Texas.
Host/Office Admin
Chicken N Pickle
10.2014 - 02.2017
- Responsible for all aspects of customer service, hosting, M-F execution and opening of the Current restaurant that is now a US wide corporate restaurant that uses the heart of procedures and policies put in place that I implemented.
Controller/ Director of HR
Port Authority of KCMO
06.2010 - 12.2014
- Responsible for all aspects of financial reporting, development of internal controls, annual audits, cash management, and establishes and execute accounting policies
- Responsibilities for management of all office personnel in day-to-day operations, payroll, 401K, Insurance, Office Admin and fringe benefits
- Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
Independent Consultant Accountant
Various
01.2000 - 10.2014
- Ply Gym Siding/Alcoa acquisition work/ Ascend Media Division, Coordinated & led efforts for consolidation of entity accounting work to corporate office for efficiency and procedures.
- Q39 (HR Accountant) Restaurant
- FulfilMe (Controller, HR Director) Fulfillment.
- Worked closely with human resources to support employee management and organizational planning.
- Analyzed data from multiple sources to develop actionable solutions for clients.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Controller/CFO
Cohen Esrey Real Estate Services
02.2006 - 06.2010
- Responsible for the financial reporting for the corporate divisions as well as all CE business units and multiple entities
- Preparing annual budgets and weekly Cash forecasting and Management, as well as developing policies and procedures for the overall corporate infrastructure
- Responsibility for Payroll, Billing, Accounts Receivable, Accounts Payable, Investments, form 1099's, General ledger and Fixed Assets, and related information systems
- Restructured the company's financial reporting package to allow proper monitoring of billable expenses to clients and other business units
- Responsible for company expenditures and identifies expenses that were not properly being managed
- Analyze cash flow, cost controls, and expenses to guide business leaders
- Analyze financial statements to pinpoint potential weak areas
- Coordinated & led efforts with the CIO for a new accounting software package including the integrity of the current payroll system
- Implemented a new corporate accounting system, structure, and procedures
- Working with the Executive Team to drive success of all business units by focusing on metrics, profitability, and new business.
- Oversaw deployment of strategic business plans to accomplish accounting, compliance and revenue targets.
Sr. Financial Analyst
One Beacon Insurance Company, Sprint PCS
09.2000 - 05.2004
- Preparing Monthly and quarterly reports, include income statements
- Implementing New Dashboard reporting by agent to track actuals vs Plan by using metrics
- Responsible for developing, coordinating, & monitoring the company's annual budget and monthly forecasts, including timelines, maintenance of systems and models, forecast consolidation, and analysis
- Developed new financial models for the annual budgeting process for premium & expenses by creating and tracking relevant metrics
- Provides support to managers, underwriters or business units to assist them through the business planning process, and the analysis of monthly and quarterly financials.
- Developed new models and using Hyperion for the 2004-05 Plan
- Establishing a monthly forecasting process and bi-monthly meeting for plan goals
- Completed and lead Sarbanes Oxley Testing & guidance
- Tracking Expense details and reporting on actuals vs.
Education
BA - Accounting & Finance
Park University
01.1994
Skills
- Payroll administration
- Budgeting and forecasting
- Multitasking capacity
- Data reconciliation
- QuickBooks
- Sage
- Yardi
- Paycheck
- ADP
- Microsoft office
- Financial statement preparation
- General ledger
- Journal entry posting
- Accounting oversight
Additional Information
Think Like an Owner Award, One Beacon Insurance Company, 2004, Northlands Neighborhoods, Kansas City Crew, Kansas City Commercial Real Estate Women
References
References available upon request.
Timeline
Controller
Credit Law Center
05.2024 - 05.2025
Accounting Manager
Whipz Auto Dealer Startup
09.2020 - 01.2024
Office Manager/HR (closed) Hybrid
Sterling Custom Coach builders
03.2017 - 09.2020
Host/Office Admin
Chicken N Pickle
10.2014 - 02.2017
Controller/ Director of HR
Port Authority of KCMO
06.2010 - 12.2014
Controller/CFO
Cohen Esrey Real Estate Services
02.2006 - 06.2010
Sr. Financial Analyst
One Beacon Insurance Company, Sprint PCS
09.2000 - 05.2004
Independent Consultant Accountant
Various
01.2000 - 10.2014
BA - Accounting & Finance
Park University
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