Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Susan Lane

Winston-Salem,NC

Summary

Experienced professional with a strong leadership background, poised to drive impactful change. Demonstrated success in implementing strategic initiatives and improving operational performance. Recognized for collaborative team leadership skills and ability to adapt to evolving business needs.

Overview

20
20
years of professional experience

Work History

Vice President

MSM Drywall, Inc
08.2018 - Current
  • Responsible for marketing campaigns to promote the company's brand
  • Able to effectively communicate in English and Spanish with a diverse cross-section of the community
  • Negotiated high-value contracts that maximized profitability while mitigating risks for the organization.
  • Managed financial planning and budgeting processes, ensuring fiscal responsibility and maximizing return on investments.
  • Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
  • Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.

Bilingual Senior Administrator

United Way Bright Beginnings
01.2014 - 08.2018
  • In charge of creating tables of complex data of educational outcomes and budget allocation information
  • Proof read outgoing communications and emails to ensure that content was easy to understand for a broad section of the community
  • Served as a reliable point of contact between cross-functional teams streamlining communications to allow for swift resolutions on pressing matters.
  • Kept office operations running smoothly by providing effective leadership and administrative skills.

Manager of Migrant Health

High Country Community Health
05.2011 - 07.2013
  • Responsible for designing and implementing the plan for clinical patient flow in a new federally qualified Health Center with a migrant grant portion
  • Helped translate all medical and dental forms as well as signage in accordance with provider's needs and federal requirements
  • Interpreted for Spanish speaking patients in medical appointments and in the clinical setting in general
  • In charge of designing a system for tracking all RX's, lab work, and diagnostic testing referrals before an electronic medical records system could be implemented
  • Responsible for patient vitals, EKG testing, all CLIA waived labs and all subsequent paperwork to be filed
  • Accomplished multiple tasks within established timeframes.

Outreach Worker

Americorps/NC Farmworkers Health Program
06.2010 - 12.2010
  • Implemented and provided bilingual and culturally appropriate basic health education to workers in their homes
  • My areas of focus were STI's and pesticide safety
  • I also provided basic nutritional education and information on how to contact emergence services
  • Scheduled, translated, and provided transportation to medical, dental and social service appointments
  • Partnered with the local Agricultural Extension Office to help promote both a friendly and professional relationship with local farm owners by attending and speaking at Quarterly Growers Meetings in Avery and Watauga Counties
  • Provided basic health checks to farmworkers in their homes or camps
  • These included blood glucose checks, blood pressure checks, height and weight checks as they relate to BMI, and dental education demonstrations and information
  • Provided sexual health trainings and access to STI testing as needed, as well as dental supplies to needy farmworkers and their families

Bilingual Lead Secretary

Konnoak Elementary School
07.2004 - 08.2007
  • Acted as the manager to the administrative staff
  • Ensured school enrollment procedures were implemented equally for all students including non-English speakers and homeless students
  • Maintained all financial records and accounting
  • Responsible for completing audits ensuring compliance on the county, state and federal level for a student population with a 98% free and reduced lunch program participation
  • Provided interpretation services for parents ensuring equal opportunities to actively engage in their child's education
  • Created a system to onboard foreign national students with their new school surroundings

Education

CNA1 -

Caldwell Community College

B.S. - Anthropology

Appalachian State University
Boone, NC
05.2010

FDA approved Pesticide Safety Trainer -

Federal Department of Agriculture
01.2010

Skills

  • Training and mentoring
  • Presentations
  • Performance monitoring
  • Customer and employee rapport
  • Performance metrics analysis

Languages

Spanish
Professional Working

Timeline

Vice President

MSM Drywall, Inc
08.2018 - Current

Bilingual Senior Administrator

United Way Bright Beginnings
01.2014 - 08.2018

Manager of Migrant Health

High Country Community Health
05.2011 - 07.2013

Outreach Worker

Americorps/NC Farmworkers Health Program
06.2010 - 12.2010

Bilingual Lead Secretary

Konnoak Elementary School
07.2004 - 08.2007

B.S. - Anthropology

Appalachian State University

CNA1 -

Caldwell Community College

FDA approved Pesticide Safety Trainer -

Federal Department of Agriculture

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Susan Lane