Susan Lara
Ventura,California
Summary
Dynamic office manager with a decade of banking experience, adept at enhancing operational efficiency of Coastal Blinds & Drapery. Customer service oriented with meticulous bookkeeping, ensuring accurate financial records and fostering strong vendor relationships. Skilled in scheduling and document management.
Overview
22
22
years of professional experience
Work History
Self Employed Office Manager
Coastal Blinds & Drapery
Ventura, CA
04.2012 - Current
- Manage daily office operations.
- Scheduling of customer appointments.
- Tracking income & expenses, such a orders, customer deposits, and business banking deposits.
- Streamlined vendor management processes, fostering positive relationships with suppliers for timely deliveries.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintain accurate financial records by reconciling accounts payable/receivable transactions.
- Maintain all current business documents.
- Maintain all yearly tax documents.
- Customer billing and invoicing.
Administrative Assistant
Carpinteria Valley Water District
Carpinteria, CA
07.2003 - 03.2012
- Handled inquiries from customers about water billing.
- Managed scheduling and calendar appointments, optimizing time management for executives.
- Developed and maintained filing systems, ensuring easy access to critical documents and information.
- Managed financial deposits.
- Facilitated internal meetings by preparing agendas, Board packets, taking minutes, and following up on action items.
Education
Diploma - General Studies
Santa Barbara High School.
Santa Barbara, CAN/A - General Studies
Santa Barbara City College
Santa Barbara, CASkills
- Customer service
- Office management
- Organizational skills
- Office administration
- Billing
- Administrative support
- Bookkeeping
- Document management
- Clerical support
- Mail handling
- Scheduling
- Operations management
- 10 years banking experience
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Self Employed Office Manager
Coastal Blinds & Drapery
04.2012 - Current
Administrative Assistant
Carpinteria Valley Water District
07.2003 - 03.2012
Diploma - General Studies
Santa Barbara High School.
N/A - General Studies
Santa Barbara City College