Reliable Administrative Assistant with experience in administrative roles and managing office operations. Effectively supports business leaders and teams with strong organizational and communication skills. Demonstrates consistently positive attitude and commitment to customer satisfaction to produce high-quality work.
Overview
20
20
years of professional experience
Work History
Assistant to the Associate Vice President
University at Buffalo, Facilities
10.2015 - Current
Provide administrative and business support to Associate Vice President of Facilities
Maintain AVP's calendar – plan and schedule meetings
Enhance communication between Facilities department and other University departments
Coordinate Town Hall Meetings for over 500 Facilities employees
Create and maintain files in Box
Make purchases with University department credit card (PCard); reconcile statements using online system
Create and maintain written standard operating procedures
Create and maintain organizational charts using Microsoft Visio and Power Point
Travel Coordinator for Facilities Staff – assist travelers in submitting reimbursement requests through Concur
Work closely with Facilities Directors to provide effective assistance for specific aspects of business operations.
Facilities Event Planning Committee member
Provide support to Project Procurement Coordinator (purchasing)
Maintain log of computer equipment, accessories and software
Campaign Liaison for UB Employees Campaign for the Community.
Answer incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Monitor and order supplies and materials to keep office well stocked.
Secretary 1
University at Buffalo, Facilities Finance & Administration, Project Accounting
08.2011 - 10.2015
Project initiation -
Enter new project information into database (Maximo - IBM Asset Management Database)
Enter work orders on new or existing projects
File Construction Permits and Code Compliance Certificates
File DOB requests
File PRF (Project Request Form) requests and accounting coding email replies in DMS
During Project -
Send emails to various lists
Review of active projects
Check parent projects for expenditures
Review signed documentation report
Project Closeout -
Check project status and initiate closeout if indicated
Prepare and forward closeout request to Project Manager
Close work orders and change project statuses in MPL and Maximo
Send customer surveys for completed rehab projects
Run, convert to .pdf and file all project closeout reports
Track and notify Document Management staff of files to be archived; update MPL
Backup to department receptionist
Administrative support to Finance & Administration – schedule meetings, enter journal entries
Handle calendar for Director of Finance & Administration.
Keyboard Specialist 2
University at Buffalo, Graduate School of Education, Department of Educational Leadership & Policy
11.2006 - 08.2011
Perform all Keyboard Specialist 1 duties in addition to the following: Department Admissions Liaison
Process non-matric admissions applications entered on GradMit
Non-matric credit hour record keeping
Ed.D
Program Secretary
Monitor paperwork of matriculated students as they proceed to degree completion
Liaison for department and students with GSE Dean's office and Student Response Center
Maintain detailed records of student's academic progress
Knowledgeable of all degree requirements and guidelines
Coordinate with faculty on conduction of exams, qualifying papers, dissertation proposals and findings
Issue announcements to faculty and students
Process appropriate paperwork (i.e., ATC, M-Form, Application for Degree, etc.)
Personnel
Distribute faculty timesheets and calculate sick time
Process ePTF for fall, spring and summer adjunct appointments
Supervise work-study student personnel – process appointment paperwork (I-9, W-2 biographic data, etc.), assign/distribute work assignments, monitor work-study funding balances, approve online timesheets, assign work schedule based on student's availability.
Keyboard Specialist 1
University at Buffalo, Graduate School of Education, Department of Educational Leadership & Policy
01.2004 - 11.2006
Department Scheduler
Work with Department Chair and program coordinators in obtaining course offerings for each semester
Input semester course offerings additions, deletions, changes, room assignments, etc.; prepare all related forms
Maintain course monitor file
Distribute, collect and process student course evaluations at end of each semester (UBCATS)
Budget Coordinator
Manage annual departmental budget
Responsible for all day-to-day budgetary operations and accounts; including State Operating Funds, Income Fund Reimbursement, and UB Foundation
Generate monthly budget reports for Department Chair
Maintain running balances and log of all program budget transactions
Order all supplies and equipment for department using eReq, Speed Order or P-Card
Process monthly P-Card reconciliation
Monitor faculty travel allocations and process all faculty and student travel reimbursements (state and UBF) and RAP forms
Monitor office key sign-outs and deposits, and order new keys as needed
Monitor petty cash account
General Office Duties
Department receptionist – answer phone calls and walk-in visitors and promptly forward them to appropriate person among faculty and staff
Mail handling, UPS processing, faxing, typing, filing
Maintain electronic records management system for all incoming and outgoing correspondence
Conference room and equipment reservations
Paycheck distribution
Department publicity (bulletin boards, publications)
Monitor ELP Alumni Database and Listserv
Oversee all updates and changes
Submit work orders to University Print Services (i.e., business cards, letterhead, envelopes, etc.)
Submit and monitor maintenance requests
Maintain offices and related conference rooms in appearance
Knowledge and distribution of student forms
Backup to other office staff during vacations, illnesses, extended absences and busy periods to help department workflow continue in efficient manner
Record/transcribe meeting notes for Academic Standards and ELP faculty meetings.
Education
Associate's Degree - Administrative Assistance And Secretarial Science
Bryant & Stratton
Buffalo, NY
01.1987
Diploma - College Preparatory
Hutchinson Central Technical High School
Buffalo, NY
06.1985
Skills
SharePoint
Windows 10
Microsoft Office 2013 (Word, Excel, Access, PowerPoint, Outlook, Visio, Teams)
EPTF
EREQ
SIRI
Maximo (accounting/financial/work order tracking)
DMS (document management storage)
Timeline
Assistant to the Associate Vice President
University at Buffalo, Facilities
10.2015 - Current
Secretary 1
University at Buffalo, Facilities Finance & Administration, Project Accounting
08.2011 - 10.2015
Keyboard Specialist 2
University at Buffalo, Graduate School of Education, Department of Educational Leadership & Policy
11.2006 - 08.2011
Keyboard Specialist 1
University at Buffalo, Graduate School of Education, Department of Educational Leadership & Policy
01.2004 - 11.2006
Associate's Degree - Administrative Assistance And Secretarial Science
Graduate Assistant at University At Buffalo, The State University Of New YorkGraduate Assistant at University At Buffalo, The State University Of New York
Electrical Trades Technician at University of Virginia Facilities ManagementElectrical Trades Technician at University of Virginia Facilities Management