Susan Le
San Jose,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Billing Clerk
Interstate Oil Company
Sacramento, CA
03.2021 - 12.2021
- Developed processes to improve efficiency and accuracy of billing process.
- Reviewed customer files to make sure all documentation was complete and accurate.
- Checked figures, postings, and documents for accuracy.
- Prepared bills, invoices, and bank deposits as needed.
- Entered information into accounting software systems including QuickBooks and Excel spreadsheets.
- Generated monthly financial statements for customers.
- Provided assistance to Accounting Department staff during month-end close process.
- Performed data import, scanning, or manual keying processes to verify invoice accuracy.
City Carrier Assistant
USPS
Sacramento, CA
10.2020 - 03.2021
- Organized packages in route sequence and delivered to correct addresses.
- Demonstrated excellent communication skills when interacting with customers and colleagues.
- Inspected vehicles daily to ensure safe operation.
Assistant Manager
McKee Seafood Supermarket
San Jose, CA
09.2013 - 12.2018
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Monitored employee attendance records, timekeeping, and payroll information.
- Maintained up-to-date knowledge of company products and services.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Managed customer service inquiries and complaints in a timely manner.
- Communicated regularly with customers to gain insights into their needs.
Cashier
Huong Lan
Stockton, CA
10.2008 - 10.2012
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
High School Diploma -
Tokay High School
Lodi, CA06.2007
Skills
- Customer Communication
- Invoice Processing
- Payment Transactions
- Data Entry
- Accuracy and Precision
References
- Genevieve Nguyen, Mckee Seafood Supermarket, 2331 McKee Rd, San Jose, CA, 95116, (408) 251-5566, Manager
- Thy Nguyen, Mckee Seafood Supermarket, 2331 McKee Rd, San Jose, CA, 95116, (408) 251-5566, Coworker
- Jake Lam, Huong Lan, 4965 N. Fresno St, Fresno, CA, 93726, (559) 221-8000, Owner
- Jason Ikeda, Huong Lan, 1311 E Hammer Ln, Stockton, CA, 95210, (209) 473-1111, Owner
Languages
Vietnamese
Limited
Spanish
Elementary
References
References available upon request.
Timeline
Billing Clerk
Interstate Oil Company
03.2021 - 12.2021
City Carrier Assistant
USPS
10.2020 - 03.2021
Assistant Manager
McKee Seafood Supermarket
09.2013 - 12.2018
Cashier
Huong Lan
10.2008 - 10.2012
High School Diploma -
Tokay High School
Similar Profiles
John KellyJohn Kelly
Sales Associate at Interstate Oil CompanySales Associate at Interstate Oil Company
Jamie PolenJamie Polen
Administrative Support Specialist at InterState Oil CompanyAdministrative Support Specialist at InterState Oil Company
Anabelle DeWolfAnabelle DeWolf
Project Management Intern at Interstate Concrete and Asphalt a CRH CompanyProject Management Intern at Interstate Concrete and Asphalt a CRH Company
Angelina LopezAngelina Lopez
Sales Associate at BurlingtonSales Associate at Burlington
Nolan WallaceNolan Wallace
Leasing Consultant at FPI ManagementLeasing Consultant at FPI Management