Susan LeMay Ramey
Ellijay,GA
Summary
Dedicated professional with extensive experience in laboratory operations and staff mentorship. Skilled in implementing process improvements that optimize workflows and enhance communication between teams, ultimately leading to increased productivity.
Overview
43
43
years of professional experience
Work History
Lab Supervisor
LabCorp
Tucker, GA
09.2008 - Current
- Supervised daily laboratory operations, ensuring compliance with safety and quality standards.
- Trained and mentored junior staff on laboratory protocols and best practices.
- Managed scheduling and workflow to optimize resource utilization and efficiency.
- Maintaining a positive communication flow between clients which include the office manager's/doctors
- Implemented process improvements that enhanced turnaround times for test results.
- Conducted regular performance evaluations, providing feedback to promote professional development.
- Increased productivity by effectively scheduling staff shifts, balancing workloads, and assigning appropriate tasks based on individual strengths.
- Ensured compliance with regulatory standards by conducting regular audits and updating policies as needed.
- Participated in interdepartmental meetings to ensure open communication between teams, fostering a collaborative work environment.
Battalion Chief
Collier County Fire/EMS
Naples, FL
03.1983 - 02.2008
- Led operational readiness initiatives, enhancing response capabilities across multiple emergency scenarios.
- Managed resource allocation and logistics for fire suppression and emergency medical services.
- Developed and implemented training programs to elevate performance standards among firefighting personnel.
- Coordinated multi-agency responses during large-scale incidents, ensuring effective communication and strategy execution.
- Recruiting new employees for EMT, Paramedic/Firefighter positions. This included written testng, agility, scenario based testing and face to face interview.
Education
Paramedic State ID 006755 - Paramedicine
Edison Community College
Ft Myers FloridaHigh School Diploma -
Naples High School
Naples Florida07-1973
Skills
- Laboratory management
- Positive attitude
- Attention to detail
- Laboratory safety protocols
- Verbal and written communication
- Maintaining files
- Employee relations
- Team player
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
Timeline
Lab Supervisor
LabCorp
09.2008 - Current
Battalion Chief
Collier County Fire/EMS
03.1983 - 02.2008
Paramedic State ID 006755 - Paramedicine
Edison Community College
High School Diploma -
Naples High School