Summary
Overview
Work History
Education
Skills
Websites
Professionalandvolunteerinvolvement
Professional Highlights
Timeline
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Susan Liberatore

Nashville,USA

Summary

I have worked in the nonprofit space for 25 years in various roles. Fundraising and strategic planning are my primary areas of expertise with strong experience in leadership and board relations. I bring the skills to create effective and strategic fundraising programs, team and board collaborations to fulfill organizational missions and effectively manage financial resources to maintain sustainability.

Development professional with strong leadership skills and proven track record in driving growth initiatives. Skilled in strategic planning, fundraising, and stakeholder management, with focus on team collaboration and achieving results. Known for adaptability in dynamic environments and ability to inspire and guide teams towards success.

Overview

26
26
years of professional experience

Work History

Director of Development

Patient Empowerment Network
06.2023 - Current

Company Overview: Patient Empowerment Network provides free, web-based cancer education for patients, care partners, and providers

  • I work with the CEO, board of directors, and team members to diversify the funding model for the organization
  • Member of the strategic planning team
  • Update and overhaul communications and social media
  • Identify new foundation and corporate donors
  • Charitable giving compliance and audit evaluation
  • Patient Empowerment Network provides free, web-based cancer education for patients, care partners, and providers
  • Enhanced donor relationships with personalized communication plans and regular updates on project progress.
  • Developed comprehensive strategic plans to guide long-term growth and sustainability of the organization''s programs.
  • Expanded the organization''s network of supporters through targeted outreach, events, and partnership development.
  • Spearheaded deployment of websites, social media and mobile applications.
  • Collaborated with marketing and communications teams to create compelling fundraising materials that resonated with diverse audiences.
  • Leveraged social media platforms for effective storytelling that showcased organizational achievements, resulting in increased donor engagement.
  • Implemented data-driven decision-making processes in order to make informed choices regarding fundraising strategies.
  • Optimized the use of CRM systems for accurate tracking of donor information, gift processing, and relationship management.

Owner

Focus Pointe Solutions
03.2003 - 06.2023
  • In 2003 I began a small side business consulting with small nonprofits and businesses
  • I work to create strategies and fundraising plans for sustainability of organizations
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Implemented marketing strategies to increase brand awareness and attract new customers.

Director of Development

The Joseph School
10.2020 - 06.2022
  • Company Overview: The Joseph School is in Haiti, but the organization is based in Nashville
  • I worked with the executive director, board of directors and other team members to build a fundraising program
  • Created a strategic plan for annual fundraising and donor communications
  • Increased student sponsors by 20% and implemented student sponsor communications
  • Year-end fundraising strategy
  • Worked with major donors to increase their gifts
  • Secured additional 6-figure gifts through relationship building
  • Program management and evaluation
  • The Joseph School is in Haiti, but the organization is based in Nashville
  • Enhanced donor relationships with personalized communication plans and regular updates on project progress.
  • Developed comprehensive strategic plans to guide long-term growth and sustainability of the organization''s programs.
  • Increased fundraising revenue by implementing innovative donor engagement strategies and targeted campaigns.
  • Secured major gifts from high net worth individuals through cultivation efforts, tailored proposals, and stewardship activities.
  • Negotiated beneficial partnerships with corporate sponsors, securing significant in-kind contributions and enhancing the organization''s visibility.
  • Strengthened relationships with existing donors through timely acknowledgment letters, reports on funded projects, and invitations to participate in exclusive events.
  • Leveraged social media platforms for effective storytelling that showcased organizational achievements, resulting in increased donor engagement.

Director of Client Relations

REALM Group
09.2011 - 01.2019

Company Overview: REALM group is a consulting firm that works with nonprofit Catholic organizations primarily in the area of strategic planning

  • Streamlined communication processes for improved client interactions and response times.
  • Championed process improvements based on best practices from successful projects to continuously elevate overall departmental efficiency levels.
  • Developed targeted presentations for client meetings, ensuring alignment with business objectives.
  • Served as the primary point of contact for key accounts, addressing concerns and providing timely solutions.
  • I worked closely with clients on organizational strategy, customer relations, donor services, and transitioning strategies
  • Strategic planning sessions with key stakeholders
  • Evaluation of client donor and customer data to create effective services
  • International conference and event planning
  • REALM group is a consulting firm that works with nonprofit Catholic organizations primarily in the area of strategic planning

Director of Development

Vanderbilt University Medical Center
11.1998 - 01.2002
  • Major gift officer for Department of Ophthalmology, Otolaryngology, and Vanderbilt Children’s Hospital
  • Major gift fundraising, grant writing, capital campaign, event management
  • Major gift planning and fundraising
  • Alumni and donor relations
  • Capital campaign team member- $50 million campaign for free-standing children’s hospital
  • Patient donor program creation and implementation
  • Increased fundraising revenue by implementing innovative donor engagement strategies and targeted campaigns.
  • Worked with senior management to define project scope and direction, creating inter-departmental frameworks to drive successful project execution.
  • Expanded the organization''s network of supporters through targeted outreach, events, and partnership development.
  • Secured major gifts from high net worth individuals through cultivation efforts, tailored proposals, and stewardship activities.

Program Coordinator-ReLeaf Nashville

The Nashville Tree Foundation
07.1998 - 12.1998
  • Major gift fundraising
  • Recruited and trained over 800 volunteers to plant trees
  • Media relations including television appearances to promote the program
  • Worked with the mayor’s office and Metro Parks office on program implementation
  • Project management and coordination

Education

Certification - Executive Nonprofit Management

Kellogg School of Management, Northwestern University
Chicago, IL
01.2022

Bachelor of Applied Science -

Everest College
Fort Worth, TX
01.1995

Early Childhood Development

Missouri State University
Springfield, MO
01.1990

Skills

  • Strategic Planning
  • Fundraising
  • Leadership
  • Board Relations
  • Donor management CRM
  • Salesforce
  • Google Suite
  • Social media marketing
  • Email, newsletter creation and marketing
  • Canva
  • QuickBooks
  • Donor relations
  • Major gifts solicitation
  • Corporate sponsorships
  • Data management
  • Nonprofit management
  • Fundraising expertise
  • Program development
  • CRM integration
  • Board relations
  • Interpersonal communication
  • Team leadership
  • Event planning

Professionalandvolunteerinvolvement

  • Board member for The Collective Mental Health Program
  • Member of The Center for Nonprofit Management
  • Member of National Association of Nonprofit Organizations and Executives (NANOE)
  • Member of Tennessee Women Connect
  • Member of Tennessee Women in Business

Professional Highlights

  • Major gift program development
  • Board management and training
  • Strategic leadership
  • Nonprofit compliance
  • Annual audits
  • Donor and volunteer relations
  • Staff hiring and training
  • Capital campaign implementation
  • Grant management
  • Media appearances
  • Strategic planning
  • Marketing and communications
  • Social media management
  • Program management

Timeline

Director of Development

Patient Empowerment Network
06.2023 - Current

Director of Development

The Joseph School
10.2020 - 06.2022

Director of Client Relations

REALM Group
09.2011 - 01.2019

Owner

Focus Pointe Solutions
03.2003 - 06.2023

Director of Development

Vanderbilt University Medical Center
11.1998 - 01.2002

Program Coordinator-ReLeaf Nashville

The Nashville Tree Foundation
07.1998 - 12.1998

Bachelor of Applied Science -

Everest College

Early Childhood Development

Missouri State University

Certification - Executive Nonprofit Management

Kellogg School of Management, Northwestern University
Susan Liberatore