Summary
Overview
Work History
Education
Skills
Timeline
Generic

Susan Little

Thermopolis,WY

Summary

Administrative professional with extensive experience at Hot Springs County School District #1, excelling in customer service and office administration. Proven ability to enhance communication and streamline processes, while managing sensitive information with discretion. Skilled in QuickBooks and proficient in multitasking, contributing to a positive and efficient work environment.

Overview

25
25
years of professional experience

Work History

Secretary to Principal

Hot Springs County School District #1
08.2010 - Current
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
  • Promoted a positive image of the organization through clear communication both internally with colleagues and externally with parents.
  • Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
  • Managed sensitive and confidential information with discretion, upholding integrity of executive communications.


Secretary

Hot Springs County Rural Fire District
01.2000 - Current
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Maintained accurate records of office expenses, prepared annual budget for each fiscal year.
  • Facilitated inter-departmental communication to ensure all parties were informed of key updates.
  • Streamlined invoice processing, improving accuracy and efficiency of financial operations.
  • Prepared and paid all invoices on a timely basis and well as taking minutes for monthly meeting.
  • Handled sensitive information discreetly, and maintaining confidentiality.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.

Education

Associate of Arts - Secretarial Science

Westland College
Sacramento, Ca

Skills

  • Customer service
  • Verbal and written communication
  • Office administration
  • Organization
  • Quickbooks
  • Inventory purchasing
  • Inter-office communications
  • Teacher relations
  • Multitasking and time management

Timeline

Secretary to Principal

Hot Springs County School District #1
08.2010 - Current

Secretary

Hot Springs County Rural Fire District
01.2000 - Current

Associate of Arts - Secretarial Science

Westland College

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