Summary
Overview
Work History
Education
Skills
Certification
References
Affiliations
Timeline
Generic

Susan Long

Layton,UT

Summary

Compassionate CNA known for maintaining high productivity levels and completing tasks efficiently. Possess specialized skills in patient care, vital signs monitoring, and hygiene assistance that ensure optimal support and comfort for patients. Excel in communication, empathy, and time management, contributing to positive outcomes in fast-paced healthcare settings.

Overview

4
4
years of professional experience
1
1
Certification

Work History

CNA

Maple Springs Nursing Home
Brigham City, Utah
10.2025 - 12.2025
  • Assisted residents with daily living activities, including personal hygiene and ambulation.
  • Monitored vital signs and promptly reported changes to nursing staff.
  • Documented patient care observations accurately in electronic health records.
  • Communicated effectively with residents to provide comfort and emotional support.
  • Maintained cleanliness and organization in resident rooms and common areas.
  • Recognized signs of abuse or neglect and reported them per policy.
  • Collaborated with interdisciplinary team members to ensure quality patient care delivery.
  • Ensured compliance with HIPAA regulations regarding confidentiality of information.

Activities Assistant

Sanfords Good Samaritan Society
03.2023 - 07.2024
  • Helped patients complete necessary medical forms and documentation.
  • Assisted in updating medical records, ensuring accurate documentation and timely access to critical information.
  • Maintained accurate medical records while adhering to strict confidentiality standards.
  • Provided compassionate customer service, creating a welcoming atmosphere for patients.
  • Provided direct patient care in clinical setting, addressing individual needs and concerns to support overall well-being.

Chick-fil-A

Dinner Room Attendant/Host
03.2023 - 07.2023
  • Organized and stocked front lobby to ensure welcoming atmosphere for guests.
  • Provided prompt and courteous service, contributing to positive dining experience for guests.
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Barista

Starbucks
10.2021 - 07.2022
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Enhanced customer satisfaction through efficient, friendly service in fast-paced coffee shop.
  • Collaborated with team members to streamline workflow, reducing customer wait times.
  • Maintained a clean and organized workspace for optimal productivity and safety

Education

Utah Nursing Assistant-CNA - Caregiving

Southeast Technical Institute
Sioux Falls, SD
03-2025

National Certified Phlebotomy Technician - Phlebotomy Technician

Sherman Oaks Hospital Phlebotomy Program
Sherman Oaks
12-2014

Associate of Science - Administration of Justice

Los Angeles Valley College
Van Nuys, CA
06-1992

High School Diploma -

John H Francis Polytechnic High School
Sun Valley, CA
06-1986

Some College (No Degree) - Administration of Justice

California State Los Angeles
Los Angeles

Some College (No Degree) - Pre-Nursing Pre-

College of The Canyons
Valencia, CA

Some College (No Degree) - Pre Nursing Studies

Casper College
Casper, WY

Some College (No Degree) - Pre-Nursing

Southeast Technical Institute
Sioux Falls, SD

Some College (No Degree) -

Antelope Valley College
Lancaster, CA

Skills

  • Vital sign monitoring
  • Patient transfers and hygiene assistance
  • Feeding and toileting assistance
  • Infection control
  • Emergency response
  • Monitoring fluids and documenting behaviors
  • Electronic charting and vital sign recording
  • HIPAA compliance
  • Medical terminology and records management
  • Patient transport
  • Team collaboration
  • Time management and organizational skills
  • Document management
  • Customer support
  • Communication skills

Certification

• Certified Nursing Assistant (CNA) - UT Active #UTOSD14541901450
Exp 3-31-27.

• Phlebotomy Technician #899247 Active. Expires 12-26

References

Available Upon Request

Affiliations

Volunteer for CR Littles at Washington Heights Church, Utah.
Janelle Wilburn 530-813-0040

Timeline

CNA

Maple Springs Nursing Home
10.2025 - 12.2025

Activities Assistant

Sanfords Good Samaritan Society
03.2023 - 07.2024

Chick-fil-A

Dinner Room Attendant/Host
03.2023 - 07.2023

Barista

Starbucks
10.2021 - 07.2022

Utah Nursing Assistant-CNA - Caregiving

Southeast Technical Institute

National Certified Phlebotomy Technician - Phlebotomy Technician

Sherman Oaks Hospital Phlebotomy Program

Associate of Science - Administration of Justice

Los Angeles Valley College

High School Diploma -

John H Francis Polytechnic High School

Some College (No Degree) - Administration of Justice

California State Los Angeles

Some College (No Degree) - Pre-Nursing Pre-

College of The Canyons

Some College (No Degree) - Pre Nursing Studies

Casper College

Some College (No Degree) - Pre-Nursing

Southeast Technical Institute

Some College (No Degree) -

Antelope Valley College
Susan Long