Susan Lowell, LISW-s
Sandusky,OH
Summary
Problem-solving Independently licensed social worker qualified to manage health regulations, perform patient care and further motivate talented staff. Enthusiastic professional with background affecting positive patient outcomes, finding creative solutions to administrative issues and interacting with diverse personalities. Proven skills in conducting assessments, planning treatments and facilitating therapy sessions. Proficient in DSM-IV diagnostic criteria, ICD-10 codes and knowledge of most electronic medical records. .
Overview
28
28
years of professional experience
1
1
Certification
Work History
Clinical Director
TMS Institute Of Ohio
06.2013 - Current
- Enhanced patient care by implementing evidence-based clinical practices and protocols.
- Streamlined clinical operations for improved efficiency and reduced costs.
- Developed and maintained strong interdisciplinary team collaboration to ensure optimal patient outcomes.
- Oversaw quality improvement initiatives, leading to higher patient satisfaction rates and better compliance with regulatory standards.
- Managed budgets and resources effectively, resulting in cost savings without sacrifice to quality of care.
- Mentored staff members through professional development opportunities, fostering a culture of continuous learning and growth.
- Collaborated with physicians and other healthcare professionals to develop comprehensive patient treatment plans.
- Implemented new technologies that improved the delivery of patient care services.
- Participated in community outreach programs to promote awareness about mental health disorders and available treatments.
- Conducted regular performance evaluations for clinical staff, identifying areas for improvement and providing constructive feedback for growth.
- Coordinated with external partners such as insurance companies, pharmaceutical representatives, and referral sources to ensure continuity of care for patients.
- Analyzed data on clinical outcomes to identify trends in patient populations, informing decisions on targeted interventions or program adjustments as needed.
Clinical Social Worker
Susan L. Lowell, LISW-s, LLC
08.2007 - Current
- Improved client well-being by conducting comprehensive assessments, developing tailored treatment plans, and providing ongoing support.
- Enhanced patient outcomes by coordinating care with multidisciplinary teams, including physicians, nurses, and therapists.
- Reduced hospital readmissions by implementing effective discharge planning and connecting clients to appropriate community resources.
- Increased client satisfaction with services provided through regular follow-ups and timely adjustments to treatment plans.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Coordinated individualized discharge plans to manage safe transition back into community and home environments.
- Treated patients with mental health issues and dual-diagnoses such as Major Depression, Bipolar Disorder and Generalized Anxiety Disorder.
- Conducted 25 hours of individual or family sessions per week
Psychiatric Medical Social Worker
Firelands Regional Medical Center
06.1996 - 04.2016
- Improved patient outcomes by conducting comprehensive psychosocial assessments and developing individualized care plans on a 30 bed inpatient psychiatry unit. .
- Enhanced interdisciplinary team collaboration for optimal patient care through regular case conferences and communication.
- Provided emotional support to patients and families during critical health situations, promoting coping mechanisms and resilience.
- Connected patients with community resources, ensuring access to essential services such as housing, healthcare, and financial assistance.
- Collaborated with medical professionals to advocate for the unique psychosocial needs of each patient within a holistic care approach.
- Ensured continuity of care by coordinating seamless transitions from hospitalization to outpatient services or long-term care facilities.
- Promoted effective communication between patients, families, and medical staff through skilled mediation techniques during challenging conversations.
- Preserved and prepared reports and treatment records.
Education
Master of Science - Social Administration
Case Western Reserve University
Cleveland, OH08.1999
Bachelor of Arts - Social Work
Lourdes University
Sylvania, OH05.1996
Skills
- Case Management
- Collaborative Skills
- Quality Improvement
- Patient Relationship Management
- Exemplary Communication Skills
- Effective Communication
- Clinical Education
- Strategic Planning
- Problem Solving
- Time Management
- Data Analysis
- Critical Thinking
Affiliations
- National Association of Social Workers
Certification
- Licensed in Ohio without restrictions as an LISW-S
- CPR and First Aide Certified
- EMDR, CBT, DBT, CAMS Trained
- Completed Neurostar University for TMS
Timeline
Clinical Director
TMS Institute Of Ohio
06.2013 - Current
Clinical Social Worker
Susan L. Lowell, LISW-s, LLC
08.2007 - Current
Psychiatric Medical Social Worker
Firelands Regional Medical Center
06.1996 - 04.2016
Master of Science - Social Administration
Case Western Reserve University
Bachelor of Arts - Social Work
Lourdes University
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