Susan L Spremullo

• Oversaw inventory management tasks, maintaining adequate supplies to support daily operations without unnecessary expense or waste.
• Managed sensitive information with discretion, maintaining strict confidentiality when handling personal or proprietary documents.
• Served as a reliable point of contact for internal stakeholders and external partners alike, addressing inquiries promptly and professionally.
• Implemented an effective filing system for both physical and digital documents, allowing easy access to critical information when needed.
• Streamlined administrative processes by implementing efficient systems and procedures, resulting in improved office productivity.

• Improved client health outcomes by developing personalized wellness plans and tracking progress.
• Enhanced clients' understanding of nutrition and its impact on health by conducting informative workshops.
• Assisted clients in finding new ways to inspire healthier habits.
• Enhanced client accountability by setting clear, achievable health goals and milestones.

• Established and managed key partnerships and business transactions with fleet management partners, driving growth in fleet sales and service opportunities.

• Led and oversaw all aspects of corporate reputation, community outreach/engagement, social media, marketing events, and sponsorships for all nine brands, maximizing brand visibility and engagement.
• Served as a key liaison for philanthropic and community partner events, building strong relationships with local organizations and representing Hoffman Auto Group's commitment to community engagement.
• Developed and executed strategies that enhanced the public image of Hoffman Auto Group across nine brands (Lexus, Audi, BMW, Porsche, Ford, Lincoln, Honda, Toyota, and Nissan), while fostering a customer-centric and community-minded culture.
• Provided key support to co-chairmen and Hoffman family members as a liaison/representative at philanthropic and community partner events, including board meetings, speaking engagements, and fundraising activities, demonstrating the organization's commitment to community investment.
• Proactively cultivated and maintained relationships with local media, businesses, and non-profits, securing positive media coverage and developing strategic partnerships that increased brand visibility.

• Consistently exceeded expectations in managing the calendars for two departments, optimizing schedules and ensuring efficient time management for team members.
• Successfully booked venues and transportation for multiple events annually, demonstrating strong organizational skills and attention to detail.
• Consistently delivered high-quality written communications for internal and external audiences, contributing to clear and effective messaging.
• Produced exceptional communication and promotional materials through creative design using Photoshop, effectively conveying key messages and enhancing brand visibility.

Multiple positions held over 11 years:

Communications Account Mgr, AFS, Marketing & Brand Dev

Administrative Assistant, ALIAC, Info. Technology/HR Research/Technical Asst, Aeltus Investment Management, Marketing Admin. Assistant, Aetna Capital Management, Investment Group

• Co-created and successfully implemented a communication plan timeline for a new customer service phone system, ensuring a smooth transition for both internal staff and external customers.
• Coordinated with internal constituents to ensure the timely and efficient implementation of the new phone system plan, demonstrating strong collaboration and project management skills.
• Managed a range of administrative tasks, including data entry, receptionist duties, and file organization, demonstrating strong organizational skills and attention to detail.
• Conducted research and development to support project completion within tight deadlines, showcasing initiative and problem-solving abilities.
• Skilled in travel planning, meeting scheduling, and executive correspondence, providing comprehensive support to team members and leadership.