Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Susan Luong, PharmD, MS

Bethesda,MD

Overview

9
9
years of professional experience
1
1
Certification

Work History

Graduate Pharmacy Intern

CVS Pharmacy
Bethesda, MD
06.2024 - Current
  • Collaborate with physicians and insurance companies regarding prescription authorizations.
  • Counsel patients on proper usage of medications and possible adverse reactions or side effects.
  • Ensure compliance with all local, state and federal laws governing the practice of pharmacy.
  • Interpret and process medication orders under supervision of a pharmacist.
  • Provided guidance on drug utilization reviews and the selection, dosage, interactions, side effects and storage of medications.

Pharmacy Technician/Intern

CVS Pharmacy
Bethesda, MD
08.2018 - 06.2024
  • Prepare packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Provide friendly customer service at drop-off and pick-up counters to achieve and maintain customer satisfaction and retention.
  • Supervise and coach team of pharmacy technicians and trainees to effectively prioritize tasks and organize workflow to increase efficiency.
  • Follow department policies, procedures and best practices for pharmacy operations.
  • Assist pharmacist in final review of filled prescriptions and counseling of patients on new medications and over-the-counter products.

Graduate Student Tutor

University Of Maryland School Of Pharmacy
Baltimore, MD
08.2021 - 04.2024
  • Provide academic assistance to students with subject-specific problems and questions to improve student academic achievement.
  • Apply various instructional techniques to improve student grades, build test skills and foster classroom confidence.
  • Develop specific time management initiatives to help student develop study skills and efficiency.
  • Conduct in-person, online and instant tutor appointment options to accommodate student schedule and demonstrate reliability.
  • Respond to email and telephone requests to provide students with specific information.

Pharmacy Clerk

Bradley Care Drugs
Bethesda, MD
10.2015 - 10.2017
  • Processed payments, returns and exchanges using pharmacy point-of-sale system to accurately manage transactions.
  • Confirmed customer information and insurance eligibility for prescriptions.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Stocked shelves with medications and other pharmacy items for consistent availability.
  • Coordinated with patients to process prescriptions for home-delivery and maintained records of prescriptions delivered.

Education

Doctor of Pharmacy -

University of Maryland School of Pharmacy
Baltimore, MD
05.2024

Master of Science - Regulatory Science

University of Maryland School of Pharmacy
Baltimore, MD
05.2024

Associate of Science - Life Sciences

Montgomery College
Rockville, MD
05.2018

Skills

  • Accurate Pharmaceutical Calculations
  • Consultation and Advisement
  • Teamwork and Collaboration
  • Effective Communication
  • Problem-Solving
  • Regulatory Compliance
  • Pharmaceutical Sales and Services
  • Medication Therapy Management and Reconciliation
  • Pharmacy Operations and Management Support
  • Drug Utilization Review

Languages

English
Native/ Bilingual
Spanish
Professional
Chinese (Teochew)
Native/ Bilingual

Certification

  • MD Pharmacist - pending NAPLEX/MPJE
  • DC Pharmacy Intern - 2023
  • MD Pharmacy Intern - 2023
  • CPR/AED and First-Aid Training - 2022
  • Pharmacy-Based Immunization Delivery Training - 2022

Timeline

Graduate Pharmacy Intern

CVS Pharmacy
06.2024 - Current

Graduate Student Tutor

University Of Maryland School Of Pharmacy
08.2021 - 04.2024

Pharmacy Technician/Intern

CVS Pharmacy
08.2018 - 06.2024

Pharmacy Clerk

Bradley Care Drugs
10.2015 - 10.2017

Doctor of Pharmacy -

University of Maryland School of Pharmacy

Master of Science - Regulatory Science

University of Maryland School of Pharmacy

Associate of Science - Life Sciences

Montgomery College

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Susan Luong, PharmD, MS