Susan Lupkin
Portland
Summary
Results-driven Accounts Payable Specialist with over 15 years of experience in managing invoices, vendor accounts, and field inventory operations. Expertise in leveraging SAP ERP to optimize end-to-end accounts payable processes and produce accurate month-end reports. Recognized for meticulous attention to detail and a steadfast commitment to accuracy, fostering strong relationships with vendors and cross-functional teams through effective communication. A robust background in retail and wholesale sales management contributes to a proven ability to achieve exceptional results in dynamic environments.
Overview
37
37
years of professional experience
Work History
Retail Accounting Manager
The Bay Club
06.2010 - 05.2025
- Accurately manage full cycle AP, receiving, processing and verifying for 20 Bay Club locations.
- Reconciliation of monthly vendor statements resolving discrepancies and payment issues.
- Month end reporting and reconciliation of J/E, GL and COS audit to Corporate HQ accounting.
- Assisted in implementing SAP ERP payment processes and policies for corporate retail operations.
- Maintain Global Inventory Systems: Retail Pro and Yellow dog Software.
- Streamlined month-end closing procedures resulting in reduced processing time without compromising accuracy or completeness of the reports generated.
- Collaborated with other departments to achieve accurate and prompt financial reporting.
- Coordinated efforts between the accounting team and other departments to ensure accuracy in interdepartmental transactions recording and proper cost allocation.
- Established internal audit procedures to validate and improve accuracy of financial reporting.
Retail Sales Manager
The Bay Club
06.1992 - 06.2010
- Assisted in implementation of new inventory POS systems
- Four time Kudos award winner for excellence in management and reaching and exceeding financial goals.
- Led sales team to consistently exceed revenue targets through strategic planning and execution.
- Implemented new merchandising strategies that increased product visibility and customer engagement.
- Fostered a positive team environment, mentoring staff to promote professional growth and retention.
- Collaborated with upper management to align store operations with overall business objectives.
- Managed inventory effectively to minimize stock shortages and ensure optimal levels of merchandise for maximum sales and inventory turns.
- Evaluated employee performance regularly, conducting annual reviews and providing constructive feedback to encourage growth and improvement.
- Coordinated special events within the store such as product launches or promotional activities that generated excitement among customers.
- Managed store budget effectively, ensuring expenses stayed within predetermined limits while maintaining a high level of customer satisfaction.
Outside Sales Representative
Sam & Libby
03.1990 - 04.1992
- Led sales presentations and product demonstrations, showcasing key features and benefits effectively.
- Expanded customer base through cold calling, networking, and relationship building.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Managed portfolio of high-value accounts, ensuring they received exceptional service.
- Developed and maintained strong customer relationships to enhance brand loyalty and drive sales growth.
- Executed effective sales strategies to maximize revenue generation.
- Conducted product demonstrations and presentations to effectively communicate features and benefits.
Sales Service Manager
Sam & Libby
06.1988 - 02.1990
- Responsible for 18 employees, serving as a liaison from the Corporate office to the National Sales Team.
- Follow through of purchase orders system entry to production, allocation and shipping
- Coordination of Co-Op Advertising with production deadlines
- Employee Training
- Collaborated with marketing teams to design promotional campaigns that increased brand visibility.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Implemented systems and procedures to increase sales.
Education
Temple University
Philadelphia, PASkills
- Proficient in Concur SAP ERP
- Excel data analysis skills
- Supplier relationship management
- Transaction management
- Billing accuracy assessment
- Effective communication
- Monthly report generation
- Problem-solving skills
- Strong focus on accuracy
- Accounts payable management
- Audits
- Cost variance assessment
- Workflow optimization
- Proficient in sales strategies
- Journal entries
Websites
Timeline
Retail Accounting Manager
The Bay Club
06.2010 - 05.2025
Retail Sales Manager
The Bay Club
06.1992 - 06.2010
Outside Sales Representative
Sam & Libby
03.1990 - 04.1992
Sales Service Manager
Sam & Libby
06.1988 - 02.1990
Temple University