Summary
Overview
Work History
Education
Skills
References
Certification
Languages
References
Timeline
Generic

Susan Madrid

Las Vegas,NV

Summary

My name is Susan Madrid, I am inquiring about a position Medical Assistant Certified At our Craig Location and possibly Durango. Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Experienced in collaborating across disciplines to support patient needs and enhance care. Detailed understanding of medical sector and regulatory obligations concerning it.

Overview

1
1
Certification

Work History

Certified Medical Assistant

Keck-USC, Culinary Health Center Nellis
Las Vegas, NV
04.2024 - Current
  • Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
  • Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
  • Prepared specimens for laboratory testing and performed routine laboratory tests.
  • Provided support to physicians during consultations by recording patient histories accurately and documenting treatment plans accordingly.
  • Assisted with scheduling patient appointments and follow-up visits.
  • Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
  • Administered injections under the direction of a physician or nurse practitioner.
  • Provided support to patients by helping them fill out forms and answering their questions about health care services.
  • Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
  • Collected urine samples from patients for drug screens or pregnancy tests when necessary.
  • Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
  • Educated patients on preventive care topics such as diet and exercise habits or medication compliance.
  • Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
  • Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
  • Answered patient calls promptly and directed inquiries to the appropriate department when needed.
  • Assessed, documented, and monitored vital signs for patients within outpatient setting.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Contacted pharmacies to submit and refill patients' prescriptions.

Chronic Care Management

Summus Health
  • Patient load of 250 plus, help maintain and managing chronic conditions (B/P, A1C, Cholesterol) medication reconciliation, set specialty appointments, order labs, referral, help maintain diet and exercise and overall health and maintain regular PCP visits, And to help patients achieve a better quality of life through continuous care and management of their conditions
  • All this done under the supervision of the patients provider

Work with P3 Medical Offices

Advanced Medical Services Temp service
  • Certified in Quanta-Flo PAD Testing of P3Patients, Vitals and give patient results

Medical Assistant

UHS Primary Care Summerlin
  • For primary office, room patients, take vitals, referrals, Injections heavy phones, scheduling appointments, insurance verification, check out, EMR, EKG, Chart reconciliation, ETC

Temp Position

Event Medical Services
  • Provide Medical Service at the convention centers to convention staff and event goers
  • Vital, bandage, wound care, and stabilize medical issues
  • This is a temp
  • Position when needed

Medical Assistant

Southwest Medical
  • Front office and back office duties, EMR, BLS, CPR LAB
  • AED Certifications, rooming patients, Vital, splinting, PFT, Neb treatments, injections, basic lab tests, insurance verification, evasive-non-evasive procedures, order supplies for lab, submit medication orders, assist in emergency transfers, ETC

PT/OT

A G Rehabilitation
  • Front Office Assistant: Advertising/Marketing, Insurance Verification, Billing, Appointment setting, Patient Charting, Typing Filing, Heavy Phones, Purchasing, etc

Medical Assistant, Stenography Secretary

Harbor General USC-UCLA Torrance, Ca.
  • Assisted in the pediatric emergency and pediatric clinic, prepares and compiles records of patients for treatment in a clinic or admission into in-patient facility, ensuring that all policies and procedures are observed
  • Maintains and updates patient's medical records and enter patient information into computer, assist in pediatric treatments overseen by Nurse supervisor, filing medical reports, handling multi-line phone system, and faxing reports to corresponding offices

Education

Certification - Phlebotomy

Northwest Career And Technical Academy
Las Vegas, NV
06-2024

University of Medical Technology
04.2012

American Career College
10.2011

North High School
06.1981

Skills

  • Prepares and compiles records of patients for treatment in a clinic or admission into an in-patient
  • Facility, ensuring that all policies and procedures are observed Maintain and update patient's medical
  • Records and enter patient information into computer, assist evasive & non-evasive procedures
  • Splinting, vaginal cultures, ear irrigation, PFT, Nebulizer Treatments, Injections, BLS/CPR Lab
  • Certifications current, order and stock supplies, order medications, enter and chart patient
  • Information, EMR, HIPPA, OSHA, insurance verification, referral knowledge, hospital transfer, strong
  • Communication skills with customer and employee focus
  • HIPAA Compliance
  • Clinical applications
  • Medical Terminology
  • Medical Records Management
  • Patient Scheduling
  • Patient Assessments
  • Vital Sign Monitoring
  • Patient documentation
  • Specimens collection and processing
  • Procedure Assistance
  • Data Entry
  • Phlebotomy
  • Vital sign monitors
  • Appointment Setting
  • CPR
  • EKG set up and monitoring
  • Lab Equipment Operation
  • Valid [State] driver's license
  • Reliable transportation
  • Preparing specimens and samples
  • Patient Care Coordination
  • Professional Bedside Manner
  • Lab equipment setup
  • Vital signs monitoring
  • Electronic Medical Records
  • Infection control procedures
  • Respiratory equipment training
  • Medical terminology proficiency
  • Direct Patient Care
  • Maintaining confidentiality
  • Customer Service

References

References available upon request

Certification

  • I have current BLS,AED and CPR certification, Phlebotomy Certification and Lab Licensure. I will be obtaining my IV therapy certification in the next month.

Languages

English
Professional
Spanish
Limited

References

References available upon request.

Timeline

Certified Medical Assistant

Keck-USC, Culinary Health Center Nellis
04.2024 - Current

Chronic Care Management

Summus Health

Work with P3 Medical Offices

Advanced Medical Services Temp service

Medical Assistant

UHS Primary Care Summerlin

Temp Position

Event Medical Services

Medical Assistant

Southwest Medical

PT/OT

A G Rehabilitation

Medical Assistant, Stenography Secretary

Harbor General USC-UCLA Torrance, Ca.

Certification - Phlebotomy

Northwest Career And Technical Academy

University of Medical Technology

American Career College

North High School
Susan Madrid