Susan Marlow
Summary
Experienced Registered Nurse with over 30 year's of experience in patient care. Excellent reputation for managing multiple priorities. Focus is on educating the patient and family while delivering quality patient care.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Accreditation Coordinator
Williamson Medical Center
Franklin, TN
03.2021 - Current
- Reviewed accreditation standards and evaluated compliance, identified challenges and proposed solutions.
- Publicized health and safety program requirements and mentored employees on critical nature of compliance.
- Managed quality programs to reduce overdue compliance activities.
- Reviewed accreditation standards for The Joint Commission and assisted our facility with quality improvement to obtain JCAHO accreditation in their recent triennial survey.
Emergency Department RN/Team Leader
Williamson Medical Center
Franklin, TN
08.1995 - Current
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Administered medications via oral, IV and intramuscular injections and monitored responses.
- Provided direct patient care, stabilized patients and determined next course of action.
- Implemented medication and IV administration, catheter insertion and airway management.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Monitored patient reactions to drugs and carefully documented findings.
- Maintained quality care and comfort for patients with heart failure, pulmonary hypertension and other conditions.
- Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
RN Case Manager
Williamson Medical Center
Franklin, TN
01.2017 - 03.2021
- Evaluated medical guidelines and benefit coverage to determine appropriateness of services.
- Performed admission reviews based for medical necessity based upon Interqual and MCG specification.
- Obtained authorizations from multiple insurance carriers for various levels of care.
- Supported or performed clinical appeals through EHR.
- Performed prior authorization review of services requiring notification.
Education
Master of Science - Nursing Administration
Western Governors University
Salt Lake City, UT01.2021
Bachelor of Science - Nursing
Western Governors University
Salt Lake City, UT08.2018
Associate of Applied Science - Nursing
Columbia State Community College
Columbia, TN06.1995
Skills
- Accreditation Coordination
- Staff Education
- Patient Safety
- Quality Control Procedures
- Standards of Excellence
- EMR Systems
- Patient Interaction
- Quality Improvement Plans
- Data Analysis
Certification
BLS
ACLS
PALS
NIH stroke certification
NVCI
Timeline
Accreditation Coordinator
Williamson Medical Center
03.2021 - Current
RN Case Manager
Williamson Medical Center
01.2017 - 03.2021
Emergency Department RN/Team Leader
Williamson Medical Center
08.1995 - Current
Master of Science - Nursing Administration
Western Governors University
Bachelor of Science - Nursing
Western Governors University
Associate of Applied Science - Nursing
Columbia State Community College
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