Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Cultural Experiences
Affiliations
References
Timeline
Generic

Susan Mason

Liberty Hill,TX

Summary

Highly-motivated HR Officer with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed professional with a history of meeting organization needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Human Resources/ Recruiting Officer

U.S. Military Facility
Fort Cavazos, TX
06.2011 - Current
  • Analyzed job descriptions to determine job requirements and qualifications.
  • Conducted exit interviews with departing employees to assess reasons for leaving.
  • Managed employee relations issues such as grievances or complaints.
  • Ensured compliance with safety regulations in the workplace.
  • Organized job fairs or career events as part of recruitment efforts.
  • Organized employee recognition programs or activities.
  • Responded to inquiries from current or prospective employees about benefits or other HR related issues.
  • Developed, implemented and maintained recruitment policies and procedures.
  • Prepared reports related to personnel activities including hiring, terminations, transfers and promotions.
  • Monitored adherence to employment laws within the organization.
  • Collaborated with various departments in the organization to identify staffing needs.
  • Coordinated with management on recruitment strategies.
  • Reviewed resumes and applications for potential candidates.
  • Assisted in the development of training programs for existing staff members.
  • Provided advice and guidance regarding disciplinary actions when needed.
  • Maintained employee records such as contact information, attendance records, performance reviews and termination documents.
  • Conducted orientation sessions for new employees to ensure understanding of company policies and procedures.
  • Hired, onboarded, trained, screened and released employees.
  • Recruited, trained, screened and dismissed employees.
  • Recruited, hired and developed personnel to align with company revenue objectives.
  • Developed and enforced company policy and procedures relating to human resources activity.
  • Supported and monitored overall soldier welfare.
  • Proposed organization design alternatives and presented relative merit.
  • Performed quantitative analysis and analyzed job classifications, duties and compensation.

  • Created process improvements, policies, procedures and knowledge management to resolve employee discrepancies.
  • Supported top talent identification processes by interviewing candidates and executing onboarding, orientation, and benefits processes.
  • Oversaw soldier payroll and unit accounting.
  • Supervised officer and soldier evaluations.
  • Interviewed job applicants to obtain information on work history, education or job skills.

Education

MBA - Business Administration

Texas A&M University - Central Texas
Killeen, TX
12-2015

Bachelor of Arts - Psychology

Saint Mary's University
San Antonio, TX
05-2011

Skills

  • Attention to Detail
  • Flexible and Adaptable
  • Training & Development
  • Friendly, Positive Attitude
  • Customer Service
  • Customer Relations
  • Interpersonal Communication
  • Networking
  • Self-Directed
  • Computer Skills
  • Written Communication
  • Analytical Thinking
  • Remote Office Availability
  • Task Prioritization
  • Quality Assurance
  • Cultural Awareness
  • [Type] Software Proficiency
  • Troubleshooting

Accomplishments

  • MG Horatio Gates-Bronze Medal, III Armored Corps, Headquarters G1, Fort Hood, TX
  • Order of St. Barb's - Honorable Order of Saint Barbara, 1st Cavalry Division Artillery,
    Fort Hood, TX
  • Silver Spurs-4th Cavalry, 9th Regiment, 2nd Armored Brigade Combat Team,
    1st Cavalry Division, Fort Hood, TX
  • Colonel Robert R. Manning Medal-Achievement, 704th Military Intelligence Brigade,
    Fort Meade, MD

Certification

  • Human Resources and Talent Management Certificate, University of Southern Maine, Portland, ME

Cultural Experiences

  • Currently serving as a Host Mom for Au Pair Care, Host Mom for 3 years
  • Heritage:
    First generation immigrant parents.
    -Mother born and raised in Istanbul, Turkey; Mother's Primary language Turkish; English/German second
    language
    -Father's parents born and raised in Quebec, Canada; Father's Primary language French; English second
    language
    Raised in multi-cultural household with Turkish, and French-Canadian influences.
    Travel:
    Born and raised in San Antonio, TX, traveled to

Affiliations

-Sisters in Arm Program Manager and OIC (4-9 CAV, DIVARTY, IIIAC)
-Volunteer Catechist (Kindergarten-6th Grade)
-Hospitality Industry (Server, Bartender, Pro-Shop Attendant at various fine dining restaurants in and around
San Antonio, TX including: Hyatt Regency Resort and Spa, The Westin @ La Canterra, Flemings, Melting Pot
etc.)
-Member of the Adjutant General Regimental Association
-Vice President of Membership, Lone Star Adjutant General Association, Fort Hood, TX

References

References available upon request.

Timeline

Human Resources/ Recruiting Officer

U.S. Military Facility
06.2011 - Current

MBA - Business Administration

Texas A&M University - Central Texas

Bachelor of Arts - Psychology

Saint Mary's University

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Susan Mason